Senior Business Operations Manager - Risk, Ethics, Advocacy & Legal (12 month Contract)
Xero
Sydney
2 weeks ago
Senior Business Operations Manager - Risk, Ethics, Advocacy & Legal (12 month Contract)
Senior Business Operations Manager needed for a 12-month contract in Sydney or Melbourne to own knowledge management, implement AI integrations, and drive operational efficiency within Xero's Risk, Ethics, Advocacy & Legal team.
Hybrid
Contract
Senior
Confluence
AI Agent Integrations
Salary
Not specified
Core Qualifications
Technical (Must-have)
ConfluenceAI agent integrationsworkflow automationmetrics and analytics
Soft Skills
communicationcollaborationstrategic thinkingrelationship buildingchange managementproblem solving
Key Responsibilities
- Own the Knowledge Management environment end to end, defining architecture, establishing governance, and maintaining content quality.
- Build and implement AI agent integrations to surface relevant knowledge assets.
- Drive adoption of technology solutions and workflow automation tools to improve team efficiency.
- Develop metrics and analytics to track knowledge usage, platform health, and AI integration effectiveness.
Senior Business Operations ManagerContractHybridKnowledge ManagementAILegal OperationsRiskComplianceConfluenceXero