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Frequently Asked Questions

Get quick answers about how SlashHash Jobs works, how your data is handled, and where to find support.

Search and DiscoveryIntelligent Alerts and MonitoringAccount and Sign inPersonal data

Search and Discovery

How does conversational search work?+

Instead of typing keywords and selecting hard filters, you describe what you want in plain language. The AI interprets your preferences such as role, location, seniority, skills, culture fit, and tech stack then finds the best matching opportunities.

What should I include in my message to get the best matches?+

Share what matters most to you and use specific keywords. Add ideal job titles, must-have skills, dealbreakers, preferred industries, remote or hybrid preference, salary range if you have one, and examples of roles you would love or hate. The more context you provide, the more accurate the results. Also review and refine together with the agent. If the results are off, adjust keywords, widen or narrow location, and update skills.

What is intent based matching?+

Intent based matching means we look beyond exact keywords. If you say you want a role focused on platform reliability, we can surface positions labeled SRE, infrastructure engineer, backend engineer, or production engineering depending on the actual responsibilities.

Can the AI help me discover roles I would not search for myself?+

Yes. If you describe what you enjoy doing and what you want to avoid, the system can suggest adjacent roles, alternative titles, and companies that match your preferences even when they use different wording in their job posts.

Where do the jobs come from?+

We aggregate vacancies from major job platforms and also scan direct company career pages. This creates one unified view of roles across many sources, so you do not need to look at multiple places.

Do you guarantee that every listing is still open?+

We aim to keep listings up to date, but openings can close quickly. If a job is removed or filled on the source site, it may take some time to reflect in our database.

Can I save jobs I like?+

Yes. You can save roles you like while browsing or chatting, so you can review them later and compare options.

Why is a job ranked highly for me?+

Ranking is based on the preferences you share and your profile details. Factors can include role requirements, skills alignment, location and remote fit, seniority, and other signals you mention like industry or company size.

Intelligent Alerts and Monitoring

How do job alerts work?+

Once you set your criteria, our monitoring engine continuously scans for new roles that match what you want. When a relevant opening appears, you get notified based on your chosen frequency, such as daily or weekly.

Can I choose how often I receive notifications?+

Yes. You can set alerts to instant for time-sensitive searches, or choose a scheduled digest such as daily or weekly to review new opportunities in batches.

Can I set different alert rules for different job types?+

Yes. You can create multiple alert rules, for example instant alerts for senior individual contributor roles and a weekly digest for lead or management roles.

How specific can alerts be?+

Very specific. Alerts are linked to your search, so you can set criteria around role, seniority, remote or hybrid, location radius, company benefits, industry, and much more. You can also include dealbreakers to avoid irrelevant notifications.

What if I am getting too many alerts?+

You can tighten your criteria, reduce frequency, add dealbreakers, or pause an alert at any time.

What if I am not getting enough alerts?+

You can broaden your criteria. Try expanding location, allowing hybrid instead of remote only, widening acceptable titles, or reducing must-have requirements.

Can I pause or delete alerts?+

Yes. You can pause alerts when you are not actively searching and resume them later, or delete them completely.

Do you monitor the market 24/7?+

Yes. Monitoring runs continuously so you do not need to manually re-search every day.

How do I make sure alerts stay relevant over time?+

Keep your preferences updated. If your priorities change, tell the chat or update your profile so matching and alerts adapt accordingly.

Is the platform only available in English?+

Yes. The platform interface is currently only available in English. However, our AI agent can chat in any language and help you understand and analyze job openings, including translating key parts and summarizing requirements.

Account and Sign in

I am having trouble signing in. What can I do?+

_TBD_

How do I unblock my account after too many login attempts?+

_TBD_

Can I edit or delete an application after I submit it?+

_TBD_

Personal data

What happens to my data?+

We use your data to run the core features: finding and ranking job matches, powering the smart chat and recommendations, sending notifications you enable, and helping you track what you applied to. We store your data securely and only keep what we need to provide the service. You stay in control of your profile and visibility settings.

Can I delete my profile?+

Yes. You can delete your profile from your profile settings. After deletion, we remove your personal data from the product, except where we must retain limited information for legal, security, or fraud prevention reasons.

Is my data shared with companies or recruiters?+

We do not share your data with recruiters by default. If you choose to, you can make your profile visible to relevant companies that are looking for candidates like you. That visibility is optional and meant to be targeted, not broadcast.

Are my applications visible to other companies?+

Only you can see your full application tracker. A company should only see what you send them as part of an application.

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