Senior Business Operations Manager - Risk, Ethics, Advocacy & Legal (12 month Contract)
Xero
Melbourne
2 weeks ago
Senior Business Operations Manager - Risk, Ethics, Advocacy & Legal (12 month Contract)
A Senior Business Operations Manager is sought to own knowledge management and AI integration for Xero's Risk, Ethics, Advocacy & Legal team in Melbourne or Sydney. This 12-month contract role requires expertise in legal operations, Confluence, and AI technology solutions.
Hybrid
Contract
Senior
Confluence
AI Agent Integrations
Salary
Not specified
Core Qualifications
Technical (Must-have)
ConfluenceAI agent integrationsworkflow automation tools
Soft Skills
communicationcollaborationanalytical skillsrelationship buildingchange managementproblem solving
Key Responsibilities
- Owning the Knowledge Management environment end to end, defining its architecture, establishing governance, and maintaining day-to-day content quality
- Building and implementing AI agent integrations that surface the right knowledge assets
- Driving the adoption of technology solutions and workflow automation tools to improve team efficiency
- Developing metrics and analytics to track knowledge usage, platform health, and AI integration effectiveness
- Managing the operational engine of the function: tech stack, processes, reporting, and vendor relationships
Senior Business Operations ManagerKnowledge ManagementAILegal OperationsRiskEthicsAdvocacyConfluence12 Month ContractHybrid