Team Leader - Campbelltown

Wellways Australia

Campbelltown

2 weeks ago

Campbelltown

2 weeks ago

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Team Leader - Campbelltown

Team Leader position in Campbelltown for Wellways Australia's Consumer Directed Services program. Part-time role overseeing support workers, ensuring quality service delivery to participants. Requires Certificate 3 in Community Services or relevant experience, leadership skills, and various checks.

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On-site

Part-time

Mid Level

Community Services

IT Skills

Salary

Not specified

Work Location

Campbelltown, New South Wales, Australia, AU

Work Model

On-site

Employment Type

Part-time

Experience Level

Experienced

Core Qualifications

Technical (Must-have)

Community ServicesIT skills

Soft Skills

Strong interpersonal skillsCommunication skillsLeadershipMentoringTeamworkCollaboration

Key Responsibilities

•Oversee day-to-day operations of the CDS Program across the Sydney and Southwest Sydney region
•Provide operational leadership to the team
•Act as a positive role model to ensure participants are supported to live a fulfilling and meaningful life in the community
•Work with various external stakeholders including the NDIA, other disability service providers and funders, families, and health professionals within the circle of participants
•Ensure high quality outcomes are achieved for the service in line with client care plans and organisational requirements
•Plan and complete service agreements and schedules of supports with participants
•Support NDIS participant plan reviews
•Roster CDS shifts
•Recruit, onboard, support, train and supervise CDS staff
•Lead practice support relating to complex work
•Monitor intake and capacity
•Facilitate team meetings and practice discussions
•Motivate, support, and mentor team members
•Monitor resources and make sure they are always sufficient
•Ensure all client paperwork is completed to a high standard and signed off
•Make client appointments and communicate appropriately
•Work collaboratively with the Clinical Care Consultant, APO representative and wider leadership and CDS teams
•Maintain a high level of program quality and driver continuous improvement

Team LeaderMental Health CareCommunity ServicesNDISDisability SupportLeadershipPart-timeCampbelltownAustraliaNon-profit

Key Responsibilities

•Oversee day-to-day operations of the CDS Program across the Sydney and Southwest Sydney region

•Provide operational leadership to the team

•Act as a positive role model to ensure participants are supported to live a fulfilling and meaningful life in the community

•Work with various external stakeholders including the NDIA, other disability service providers and funders, families, and health professionals within the circle of participants

•Ensure high quality outcomes are achieved for the service in line with client care plans and organisational requirements

•Plan and complete service agreements and schedules of supports with participants

•Support NDIS participant plan reviews

•Roster CDS shifts

•Recruit, onboard, support, train and supervise CDS staff

•Lead practice support relating to complex work

•Monitor intake and capacity

•Facilitate team meetings and practice discussions

•Motivate, support, and mentor team members

•Monitor resources and make sure they are always sufficient

•Ensure all client paperwork is completed to a high standard and signed off

•Make client appointments and communicate appropriately

•Work collaboratively with the Clinical Care Consultant, APO representative and wider leadership and CDS teams

•Maintain a high level of program quality and driver continuous improvement