Product Manager, Specialist

Vanguard

Melbourne

6 days ago

Melbourne

6 days ago

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Product Manager, Specialist

Vanguard Australia seeks a Digital Product Manager to own and evolve the public web experience. The role involves product ownership, UX leadership, delivery execution, and stakeholder engagement within a regulated financial services environment. Requires 5+ years of digital product management experience and expertise with Adobe Experience Manager.

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Hybrid

Full-time

Senior

Adobe Experience Manager (AEM)

Adobe Target

Salary

Not specified

Work Location

Melbourne, Victoria, Australia, AU

Work Model

Hybrid

Experience Required

5 years

Employment Type

Full-time

Experience Level

5+ years in digital product management

Core Qualifications

Technical (Must-have)

Adobe Experience Manager (AEM)Adobe TargetAdobe Analytics

Soft Skills

strong product mindsetanalyticalattention to detailbias for actioncommunicationinfluencing outcomescuriouscustomer-centricaccountablecollaborative

Preferred Qualifications

Technical (Nice-to-have)

Personalisation toolsMarketing automation toolsA/B testing tools

Key Responsibilities

•Own the vision, roadmap, and prioritisation for Vanguard Australia’s public website within defined audience or journey scope.
•Translate business strategy, client needs, and regulatory requirements into outcome-driven web initiatives.
•Balance short-term optimisation with long-term platform and experience evolution.
•Act as the single point of accountability for the public web experience within your scope.
•Act as custodian of the client experience for your audience, from first touch through to conversion and downstream engagement.
•Apply UX best practices, accessibility standards (e.g. WCAG), and content hierarchy principles.
•Advocate for client-first design decisions while balancing technical, commercial, and regulatory constraints.
•Ensure experience consistency across connected channels and touchpoints.
•Work closely with Personalisation and Marketing Automation teams to deliver a connected end-to-end client experience.
•Lead the end-to-end delivery lifecycle for web initiatives.
•Write clear, high-quality briefs, requirements, and acceptance criteria.
•Partner closely with engineering, design, content, marketing, legal and vendors.
•Be accountable for quality of delivery.
•Lead best-practice use and evolution of Vanguard’s Adobe digital experience stack.
•Work closely with technology teams to ensure scalable, secure, and sustainable solutions.
•Analyse website performance using quantitative and qualitative insights.
•Define and track success metrics aligned to client outcomes and business objectives.
•Translate data into clear, actionable recommendations.
•Drive a culture of continuous improvement through optimisation and experimentation.
•Stay across changes in the external environment impacting web experiences.
•Ensure public web experiences meet legal, compliance, brand, accessibility, and privacy requirements.
•Work proactively with risk, legal, and compliance partners.
•Maintain appropriate documentation, approvals, and auditability.
•Partner with stakeholders across Marketing, Technology, CX, Data, Risk, and senior leadership.
•Present recommendations, progress updates, trade-offs, and insights.
•Align diverse perspectives while maintaining a clear product point of view.
•Lead through influence rather than authority.

product managerdigital product managementpublic webfinancial servicesAdobe Experience ManagerhybridMelbourneAustraliaVanguardsenior

Key Responsibilities

•Own the vision, roadmap, and prioritisation for Vanguard Australia’s public website within defined audience or journey scope.

•Translate business strategy, client needs, and regulatory requirements into outcome-driven web initiatives.

•Balance short-term optimisation with long-term platform and experience evolution.

•Act as the single point of accountability for the public web experience within your scope.

•Act as custodian of the client experience for your audience, from first touch through to conversion and downstream engagement.

•Apply UX best practices, accessibility standards (e.g. WCAG), and content hierarchy principles.

•Advocate for client-first design decisions while balancing technical, commercial, and regulatory constraints.

•Ensure experience consistency across connected channels and touchpoints.

•Work closely with Personalisation and Marketing Automation teams to deliver a connected end-to-end client experience.

•Lead the end-to-end delivery lifecycle for web initiatives.

•Write clear, high-quality briefs, requirements, and acceptance criteria.

•Partner closely with engineering, design, content, marketing, legal and vendors.

•Be accountable for quality of delivery.

•Lead best-practice use and evolution of Vanguard’s Adobe digital experience stack.

•Work closely with technology teams to ensure scalable, secure, and sustainable solutions.

•Analyse website performance using quantitative and qualitative insights.

•Define and track success metrics aligned to client outcomes and business objectives.

•Translate data into clear, actionable recommendations.

•Drive a culture of continuous improvement through optimisation and experimentation.

•Stay across changes in the external environment impacting web experiences.

•Ensure public web experiences meet legal, compliance, brand, accessibility, and privacy requirements.

•Work proactively with risk, legal, and compliance partners.

•Maintain appropriate documentation, approvals, and auditability.

•Partner with stakeholders across Marketing, Technology, CX, Data, Risk, and senior leadership.

•Present recommendations, progress updates, trade-offs, and insights.

•Align diverse perspectives while maintaining a clear product point of view.

•Lead through influence rather than authority.