Head of EMEA Risk Operations
Uber
Amsterdam
1 week ago
Head of EMEA Risk Operations
Uber seeks a Head of EMEA Risk Operations to lead fraud strategy and operational execution across the region. The role owns P&L-impacting fraud metrics, partners with cross-functional teams, and drives AI-enabled risk operations. Requires 10+ years in risk operations with deep EMEA market experience.
On-site
Full-time
Executive
Fraud Detection
Risk Analytics
Salary
Not specified
Core Qualifications
Technical (Must-have)
Fraud detectionRisk analyticsAI-enabled toolingFraud strategyPayments riskMarketplace riskData analysisAnomaly detectionFraud-ring discoveryAutomation
Soft Skills
LeadershipStrategic thinkingData-driven judgmentCommunicationInfluenceProblem-solvingJudgmentOwnershipUrgencyResilience
Key Responsibilities
- Own EMEA Risk outcomes including chargebacks, did-not-settle, cash arrears, refunds, promotions, marketplace abuse, and account takeover.
- Lead the EMEA Risk planning cycle end to end, translating regional fraud patterns into a clear Risk Operations roadmap.
- Serve as the regional GM for fraud prevention, coordinating cross-functional response to emerging threats.
- Build the next generation of AI-enabled Risk Operations: deploy AI tools for detection, investigation, and prevention.
- Shape global Risk technology roadmaps by translating EMEA fraud intelligence into product requirements.
- Maintain a proactive risk posture by building operating mechanisms to identify new fraud vectors early.
- Balance fraud prevention, growth, and user experience by reducing friction for legitimate users.
- Navigate EMEA regulatory complexity in partnership with Legal, Policy, Compliance, and regulated entity teams.
- Elevate regional operating standards for identification, escalation, investigation, and mitigation of fraud.
- Drive scalable automation and process reinvention by redesigning controls and scaling effective workflows.
Head of EMEA Risk OperationsUberFraud StrategyRisk OperationsEMEAAI-enabledFull-timeOn-siteNetherlandsFinance and Sales