
CFD Crypto Account Manager - Mandarin Speaking
TMGM
Sydney
2 weeks ago
CFD Crypto Account Manager - Mandarin Speaking
TMGM seeks a Mandarin-speaking CFD Crypto Account Manager in Sydney to promote and sell CFD crypto products, focusing on Bitcoin and mainstream cryptocurrencies. Responsibilities include sales, client service, and achieving KPIs. Requires experience in crypto trading and financial industry.
On-site
Full-time
Entry Level
Salary
Not specified
Core Qualifications
Soft Skills
salescommunicationrelationship managementclient servicemarket analysisgoal orientationteamwork
Key Responsibilities
- Actively assist in business expansion, promoting and selling TMGM's CFD crypto products, with a strong focus on Bitcoin (BTC) and other mainstream cryptocurrencies (like Ethereum, Solana, etc.) and related services.
- Independently utilize strong sales skills to identify, develop, and build client pipelines within the crypto space.
- Establish and maintain good cooperative relationships with new crypto clients to foster long-term partnerships.
- Continuously and closely follow trends and market dynamics in Bitcoin (BTC) and other major cryptocurrencies, conduct in-depth analysis of blockchain and crypto market information, and provide clients with professional insights and potential trading opportunities in the crypto CFD market.
- Deliver exceptional customer service through various communication channels (phone, email, online chat, etc.) to ensure crypto client satisfaction.
- Respond quickly and professionally to crypto client inquiries, and effectively resolve issues clients encounter while using the CFD trading platform or crypto products.
- Based on the understanding of Bitcoin (BTC) and other mainstream cryptocurrency market dynamics, communicate and provide feedback to clients in a timely manner, assist clients in understanding cryptocurrency market movements and platform trading tools, and collect client trading experiences and needs.
- Strive to achieve or exceed set Key Performance Indicators (KPIs), including but not limited to sales targets, crypto client satisfaction scores, and activity levels.
- Continuously learn and master the latest Bitcoin (BTC) and broader crypto market knowledge, CFD industry information, and details of TMGM's trading platforms and crypto products.
- Actively achieve team and individual metrics, contributing to overall team success.
CFDCryptoAccount ManagerMandarin SpeakingSalesBitcoinFinancial ServicesOn-siteFull-timeSydney