Membership Relations Manager
The Social Hub (B Corp™)
Amsterdam
3 days ago
Membership Relations Manager
The Social Hub seeks a Membership Relations Manager to build community, drive member loyalty, and lead a team in a hybrid hospitality environment. Requires 2+ years experience in community or hospitality roles, English and Dutch fluency, and eligibility to work in the Netherlands.
Hybrid
Full-time
Senior
Salary
Not specified
Core Qualifications
Soft Skills
communicationrelationship buildingproblem solvingleadershipcoachingadaptability
Key Responsibilities
- Build genuine relationships with members and actively connect them with each other
- Be a constant presence on the floor, checking in, listening, and getting involved
- Drive member loyalty and retention through standout experiences and personal attention
- Manage and energize our digital community via the app
- Gather feedback, read the room, and help shape the community strategy
- Host member committees and turn insights into action
- Handle tricky conversations with confidence and care
- Lead and coach the Membership Hosts team
- Bring global member programs to life at your hub
Membership Relations ManagercommunityhospitalityhybridAmsterdamDutchEnglishrelationship buildingleadership