Support Worker
The Salvation Army Australia
Mount Isa
2 days ago
Support Worker
The Salvation Army seeks a compassionate Support Worker for its Mt Isa Recovery Centre in Queensland, Australia. This full-time, on-site role involves providing person-centred support to participants in a residential AOD program, facilitating daily activities, and maintaining a safe environment.
On-site
Full-time
Entry Level
First Aid
Salary
Not specified
Core Qualifications
Technical (Must-have)
First Aid
Soft Skills
compassioncommunicationteamworkproblem solvingrespectintegritycollaboration
Key Responsibilities
- Provide a warm, responsive first point of contact for participants and address urgent needs.
- Work with senior staff to identify and respond to potential high-risk situations.
- Facilitate daily programs and activities, including social groups, Spirit Lifter sessions, and information groups.
- Support participants by providing information that helps assess and address their needs and circumstances.
- Build strong, respectful relationships that encourage self-determination and active participation.
- Assist participants in implementing their case plans in line with TSA's model of care.
- Conduct activity risk assessments and communicate mitigation strategies to management.
- Maintain clear communication and handovers with staff.
- Perform practical tasks such as light cleaning, preparing rooms, and transporting participants to appointments.
- Maintain accurate and up-to-date participant records in accordance with TSA standards.
- Report incidents in required formats.
Support WorkerMount IsaQueenslandAODrecoverycommunity servicesfull-timeon-sitecharitynon-profit