Financial Counsellor
The Salvation Army Australia
Karratha
2 days ago
Financial Counsellor
The Salvation Army is seeking a skilled Financial Counsellor for its Moneycare service in Karratha, WA. The role provides financial counselling to individuals in hardship, supporting them to build resilience and navigate complex systems. Requires Diploma of Financial Counselling and accreditation.
On-site
Full-time
Entry Level
Financial Counselling
Casework
Salary
Not specified
Core Qualifications
Technical (Must-have)
Financial counsellingCaseworkAdvocacyMoney managementNegotiationSAMISDiploma of Financial Counselling
Soft Skills
CompassionCommunicationRelationship buildingCultural sensitivityProblem solvingMentoring
Tools (Must-have)
SAMIS
Key Responsibilities
- Provide financial counselling to community members experiencing financial hardship
- Build strong, respectful relationships that promote self-determination and participation
- Develop holistic, community-member-centred case plans aligned with TSA’s Practice Framework
- Conduct ongoing assessments and maintain accurate, timely case notes and data in SAMIS
- Advocate on behalf of community members with creditors, service providers and external agencies
- Support community members to access services, strengthen community connections and build financial resilience
- Mentor and support Financial Capability Workers
- Identify risks, service gaps and opportunities for service improvement
- Participate in team meetings, supervision, professional development and quality improvement processes
- Contribute to a positive, collaborative and culturally safe workplace
Financial CounsellorKarrathaNon-profitFull-timeOn-siteFinancial counsellingCaseworkAdvocacyRegional