Client Services Coordinator
The Salvation Army Australia
St Kilda
2 days ago
Client Services Coordinator
The Salvation Army seeks a Client Services Coordinator to oversee youth accommodation services in St Kilda, Victoria. This part-time fixed-term role involves leading a team, managing housing portfolios, and building community partnerships. Requires a Bachelor's degree, experience in homelessness services, and knowledge of trauma-informed care.
On-site
Part-time
Mid Level
MARAM Framework
Safeguarding
Salary
Not specified
Core Qualifications
Technical (Must-have)
MARAM FrameworkSafeguardingChild Safety Standardstrauma-informed carePsychologically Informed Environments
Soft Skills
leadershipsupervisioncommunicationclient-first approachteam collaborationpartnership buildingresource managementbudget management
Tools (Must-have)
VIC Driver's Licence
Key Responsibilities
- Lead and support a dedicated team delivering youth-focused services, providing supervision, guidance and a strong client-first approach
- Drive high-quality, consistent service delivery aligned with the Journey to Independence Model and Psychologically Informed Environment (PIE) framework
- Oversee day-to-day operations of youth accommodation services, ensuring safe, supportive and empowering environments for young people
- Build strong partnerships with community organisations, including overseeing the Bridge It partnership and Cocoon accommodation program to enhance outcomes for young people
- Manage resources, budgets and program development to strengthen and expand accommodation and life skills supports for youth
Client Services CoordinatorNon-profitYouth ServicesHomelessnessPart-timeFixed-termSt KildaSocial WorkCase ManagementSalvation Army