Case Manager – Mobile Support
The Salvation Army Australia
Toowoomba
1 week ago
Case Manager – Mobile Support
Permanent full-time Case Manager position at The Salvation Army in Toowoomba QLD. Deliver trauma-informed case management within homelessness services. Requires degree in social work or related field and QLD Blue Card.
Remote
Full-time
Entry Level
Case Management
Assessment
Salary
Not specified
Core Qualifications
Technical (Must-have)
case managementassessmenttrauma-informed practicestrengths-based practice
Soft Skills
emotional intelligenceself-awarenessadaptabilitycollaborationadvocacy
Key Responsibilities
- Build trust-based relationships with clients
- Provide case management according to TSA models
- Complete assessments of needs, risks, and vulnerabilities
- Conduct ongoing reviews from intake to exit
- Develop collaborative case plans with clear goals
- Support clients to access services and community supports
- Monitor progress and adjust plans as needed
- Maintain accurate client records using TSA systems
- Identify risks and escalate to supervisors
- Recognize service gaps and contribute to improvement
- Participate in network meetings and professional development
- Engage in regular supervision and case reviews
- Participate in on-call roster and night work
Case ManagerNon-profitHomelessnessSocial WorkTrauma-informedFull-timeRemoteQueenslandAustralia