Customer Service Manager - Rockhampton
The Good Guys
Norman Gardens
3 days ago
Norman Gardens
3 days ago
Customer Service Manager - Rockhampton
The Good Guys is hiring a Customer Service Manager to lead in-store customer experiences and operational execution in Rockhampton. The role requires strong coaching skills and a customer focus.
On-site
Full-time
Senior
Salary
Not specified
Core Qualifications
Soft Skills
Customer FocusDrives ResultsDevelops TalentPlans and Aligns
Key Responsibilities
- Coach and develop Warehouse and Customer Service teams' knowledge and capability.
- Deliver a positive store atmosphere to create a great customer experience and effectively resolve any customer complaints and queries.
- Ensure store is meeting all compliance and legislative requirements.
- Monitor the store activities to ensure it aligns with the businesses core policy and standard operating procedures.
- Establish and oversee effective warehouse inventory management processes and systems.
Customer Service ManagerRetailManagementRockhamptonOn-siteFull-timeThe Good GuysQueenslandAustraliaStore Operations