Senior Claims Specialist, Group Claims - AusSuper (Specialist Team)
TAL Australia
Melbourne
1 week ago
Senior Claims Specialist, Group Claims - AusSuper (Specialist Team)
Senior Claims Specialist needed for TAL's AusSuper Fund team in Melbourne to manage complex life insurance claims. Requires 2-3 years life insurance claims experience and a focus on customer service.
Hybrid
Full-time
Senior
Salary
Not specified
Core Qualifications
Soft Skills
communicationempathytime managementprioritisationanalytical skillsproblem-solvingattention to detailcollaboration
Key Responsibilities
- Proactive management of a portfolio of complex life insurance claims with AusSuper Fund
- Ensure compliance with TAL policies, procedures, and external regulations
- Deliver high-quality customer service to customers, advisers, and stakeholders
- Contribute to process improvement and change initiatives
- Contribute to department and company projects as required
- Maintain current knowledge of life insurance guidelines and industry best practices
Senior Claims SpecialistLife InsuranceAusSuperClaims ManagementMelbourneHybridFull-timeCustomer ServiceRegulatory Compliance