Legal Technical Specialist
TAL Australia
Sydney
1 week ago
Legal Technical Specialist
The Legal Technical Specialist at TAL ensures fair and timely outcomes for members across Income Protection, Life and TPD claims by combining legal expertise with policy understanding. The role involves drafting clear, empathetic adverse decision correspondence, coaching consultants, and strengthening compliance and consistency. Strong legal drafting, insurance law knowledge, and coaching skills are required.
On-site
Full-time
Entry Level
Legal Drafting
Policy Interpretation
Salary
Not specified
Core Qualifications
Technical (Must-have)
legal draftingpolicy interpretationlife insurance lawregulatory obligationsprocedural fairnesscoaching
Soft Skills
communicationcustomer carecollaborationaccountabilityproblem solvingtime management
Key Responsibilities
- Produce clear, legally sound and empathetic adverse decision correspondence.
- Ensure all written decisions align with policy terms, legislation and industry standards.
- Uplift team capability by coaching consultants in high-quality legal drafting.
- Deliver targeted training on procedural fairness and decision-making quality.
- Maintain strong legal and regulatory awareness to enhance claims decisions.
- Champion best-practice claims handling for fairness and regulatory excellence.
Legal Technical SpecialistInsuranceLife InsuranceClaimsLegal DraftingComplianceCoachingSydneyAustraliaFull-time