
Team Leader Claim Support
Sedgwick
Sydney
2 weeks ago
Team Leader Claim Support
Sedgwick seeks a Team Leader Claim Support for a 12-month mat leave contract in Sydney. The role involves leading a claims support team to deliver efficient claim management and exceptional customer outcomes. Requires claims expertise and people leadership skills.
Hybrid
Full-time
Entry Level
Salary
Not specified
Core Qualifications
Soft Skills
leadershipcoachingcommunicationrelationship buildingstakeholder managementproblem solving
Key Responsibilities
- Lead & optimise performance: Manage daily operations, resourcing and system workflows to meet KPIs/SLAs and regulatory timelines
- Coach & develop team: Drive performance through coaching, audits, 1:1s, and structured development plans
- Deliver customer & client outcomes: Manage escalations and complaints, embed continuous improvement, and ensure client expectations are met
Team LeaderClaim SupportInsuranceClaimsPeople LeadershipHybrid12-month contractSydneySedgwickFinance and Sales