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Team Leader Claim Support

Sedgwick

Sydney
2 weeks ago
Sydney
2 weeks ago
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Team Leader Claim Support

Sedgwick seeks a Team Leader Claim Support for a 12-month mat leave contract in Sydney. The role involves leading a claims support team to deliver efficient claim management and exceptional customer outcomes. Requires claims expertise and people leadership skills.

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Hybrid
Full-time
Entry Level

Salary

Not specified

Work Location

Sydney, New South Wales, Australia, AU

Work Model

Hybrid

Employment Type

Full-time

Experience Level

Not Applicable

Contract Length

12 months

Core Qualifications

Soft Skills
leadershipcoachingcommunicationrelationship buildingstakeholder managementproblem solving

Key Responsibilities

  • •Lead & optimise performance: Manage daily operations, resourcing and system workflows to meet KPIs/SLAs and regulatory timelines
  • •Coach & develop team: Drive performance through coaching, audits, 1:1s, and structured development plans
  • •Deliver customer & client outcomes: Manage escalations and complaints, embed continuous improvement, and ensure client expectations are met
Team LeaderClaim SupportInsuranceClaimsPeople LeadershipHybrid12-month contractSydneySedgwickFinance and Sales
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