Parts and Service Sales Representative

Sandvik

Adelaide

3 weeks ago

Adelaide

3 weeks ago

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Parts and Service Sales Representative

Parts and Service Sales Representative role in Adelaide, South Australia, focusing on aftermarket sales for mining equipment. Responsibilities include identifying sales opportunities, building customer relationships, and collaborating with internal teams. Requires experience in equipment sales, technical knowledge, and CRM proficiency.

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On-site

Full-time

Mid Level

Fire Suppression Systems

Mobile Refuelling Stations

Salary

Not specified

Work Location

Adelaide, South Australia, Australia, AU

Work Model

On-site

Employment Type

Full-time

Experience Level

Demonstrated experience in equipment and aftermarket sales and service within an industrial or technical environment

Core Qualifications

Technical (Must-have)

Fire Suppression systemsMobile Refuelling StationsCRM opportunity management

Soft Skills

commercially mindedrelationship-drivenemotional intelligenceproactive mindsetorganisational skillsnegotiatinginfluencing

Tools (Must-have)

MicrosoftCRM

Key Responsibilities

•Identify, develop, and manage aftermarket sales opportunities through fleet analysis, maintenance reviews, and customer engagement, taking ownership from opportunity creation through to completion.
•Drive aftermarket growth across Global Business products, including parts, services, support solutions, custom agreements, and training opportunities aligned to customer operational needs.
•Build and maintain strong customer relationships, acting as a trusted advisor and primary liaison for aftermarket matters, ensuring clear communication and timely issue resolution.
•Conduct gap and risk analysis across customer fleets to identify improvement opportunities, reliability enhancements, and sales growth potential.
•Collaborate with internal stakeholders, including Portfolio Managers and supply teams, to provide customer insights, support product and offering development, and enable effective stock planning and forecasting.
•Maintain strong technical and commercial knowledge of products, applications, and customer maintenance and reliability programmes to support informed solution delivery.
•Provide regular reporting on sales performance, opportunity pipelines, customer satisfaction, and business activity, while consistently working towards agreed sales targets in line with Sandvik’s safety, quality, and ethical standards.
•Consistently work toward the achievement of agreed sales targets while aligning with Sandvik’s safety, quality, and ethical standards.

SalesMiningAftermarketCustomer ServiceTechnical SalesFull-timeOn-siteAdelaideAustraliaCRM

Key Responsibilities

•Identify, develop, and manage aftermarket sales opportunities through fleet analysis, maintenance reviews, and customer engagement, taking ownership from opportunity creation through to completion.

•Drive aftermarket growth across Global Business products, including parts, services, support solutions, custom agreements, and training opportunities aligned to customer operational needs.

•Build and maintain strong customer relationships, acting as a trusted advisor and primary liaison for aftermarket matters, ensuring clear communication and timely issue resolution.

•Conduct gap and risk analysis across customer fleets to identify improvement opportunities, reliability enhancements, and sales growth potential.

•Collaborate with internal stakeholders, including Portfolio Managers and supply teams, to provide customer insights, support product and offering development, and enable effective stock planning and forecasting.

•Maintain strong technical and commercial knowledge of products, applications, and customer maintenance and reliability programmes to support informed solution delivery.

•Provide regular reporting on sales performance, opportunity pipelines, customer satisfaction, and business activity, while consistently working towards agreed sales targets in line with Sandvik’s safety, quality, and ethical standards.

•Consistently work toward the achievement of agreed sales targets while aligning with Sandvik’s safety, quality, and ethical standards.