Adoption & Retention Product Manager- Australia

Salesforce

Sydney

3 weeks ago

Sydney

3 weeks ago

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Adoption & Retention Product Manager- Australia

Adoption & Retention Product Manager role at Salesforce in Sydney, focusing on Marketing Cloud implementations. Requires 7+ years in Solution Architecture and 3+ years with Marketing Cloud products. Responsibilities include technical validation, architectural blueprints, and customer engagement.

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Hybrid

Full-time

Senior

Solution Architecture

Marketing Cloud

Salary

Not specified

Work Location

Sydney, New South Wales, Australia, AU

Work Model

Hybrid

Experience Required

7 years

Employment Type

Full-time

Experience Level

7+ years of experience in Solution Architecture, Technical Consulting, or Principal-level Solution Engineering

Core Qualifications

Technical (Must-have)

Solution ArchitectureMarketing CloudD360Data CloudAPIevent-drivendata architectureintegration patternssecurity best practicesmulti-cloud

Soft Skills

communicationtechnical influencestakeholder alignmentthought leadership

Tools (Must-have)

SalesforceMarketing CloudD360

Preferred Qualifications

Technical (Nice-to-have)

Architect-level CertificationB2BB2CMCEMCAEPersonalizationMarketing Intelligencetechnical ROIproduct-adjacent role

Key Responsibilities

•Lead technical deep dives with customer engineering and architecture teams
•Validate architectural integrity and complexity of customer implementations
•Create solution blueprints, data flow diagrams, and technical integration maps
•Harmonize and manage complex data integrations using Salesforce D360
•Serve as technical gatekeeper for success stories, validating metrics and best practices
•Maintain expert-level understanding of Marketing Cloud capabilities and integrations
•Synthesize reference architectures into frameworks for internal teams
•Present technical architectures and best practices to internal and external audiences
•Travel for high-touch customer engagements

Product ManagementMarketingSalesforceMarketing CloudSolution ArchitectureAICRMSaaSHybridAustralia

Key Responsibilities

•Lead technical deep dives with customer engineering and architecture teams

•Validate architectural integrity and complexity of customer implementations

•Create solution blueprints, data flow diagrams, and technical integration maps

•Harmonize and manage complex data integrations using Salesforce D360

•Serve as technical gatekeeper for success stories, validating metrics and best practices

•Maintain expert-level understanding of Marketing Cloud capabilities and integrations

•Synthesize reference architectures into frameworks for internal teams

•Present technical architectures and best practices to internal and external audiences

•Travel for high-touch customer engagements