Adoption & Retention Product Manager- Australia
Salesforce
Melbourne
3 weeks ago
Adoption & Retention Product Manager- Australia
Adoption & Retention Product Manager role at Salesforce focusing on Marketing Cloud implementations in Australia. Requires 7+ years in Solution Architecture with 3+ years in Marketing Cloud portfolio. Responsible for technical validation, architectural blueprints, and customer engagement.
Hybrid
Full-time
Senior
Solution Architecture
Marketing Cloud
Salary
Not specified
Core Qualifications
Technical (Must-have)
Solution ArchitectureMarketing CloudAPIData architectureIntegration patternsSecurity best practicesMulti-cloudHybrid environmentB2CB2B
Soft Skills
CommunicationTechnical influenceStakeholder alignment
Tools (Must-have)
Salesforce D360Marketing CloudMCEMCAEPersonalizationMarketing IntelligenceData Cloud
Preferred Qualifications
Technical (Nice-to-have)
Architect-level CertificationTechnical ROI calculationProduct-adjacent role experience
Key Responsibilities
- Lead technical discovery sessions with customer engineering and architecture teams
- Translate successful customer architecture into formal referenceable assets
- Help harmonize and manage complex data integrations using Salesforce D360
- Serve as technical gatekeeper for success stories
- Maintain expert-level understanding of Marketing Cloud capabilities
- Synthesize successful reference architectures into repeatable frameworks
- Present validated technical architectures and best practices
- Travel for high-touch customer engagements
Product ManagementMarketing CloudSolution ArchitectureSaaSAI CRMAustraliaHybridFull-timeEnterprise softwareTechnical consulting