Sales Associate

Salary

Core Qualifications

Key Responsibilities

• •Developing strong sales turnover for the Boutique in accordance with the store strategy
• •Meeting the turnover targets set by the Boutique Manager
• •Respecting discount policy
• •Achieve Key performance indicators defined by the Boutique Manager
• •Welcome & handle the clients in the respect of the Maison’s standards (In the Boutique, on the phone or by mail or during events)
• •Adapt its style to each client need in order to offer the appropriated service
• •Advise, convince & ensure that each sales is handled accordingly
• •Ensure the prospection and the follow-up of new clients (local and international)
• •Enrich the client database using the welcome cards for client and prospect
• •Be force of proposal to develop client actions (phone, mailing, etc.)
• •Take care of each case according the Maison’s standards
• •Follow up on each case and communicate to the Boutique Manager each problem
• •Participate to the good management of the stock: Reception & transfer, Take part on inventory management / stocktake
• •Check that all products are correctly handled & priced
• •Look after the level of stocks of the accessories (catalogues, gifts, boxes, etc.)
• •Look after the merchandising (products are correctly emphasized according to the Boutique priorities, cleanliness, prices, etc.)
• •Respect of all guidelines required by brand in terms of grooming, CRM, VM, media, etc.
• •Respect of all procedures issued by the group in terms of sales, discount, SAV, exchange, etc.
• •Participate actively to Boutique meeting organized by the Boutique Manager (provide feedback, propose new ideas / actions)
• •Participate to the training given and consult all documents at disposal allowing a better understanding of the brand, products and new collections
• •Remain informed on the business through magazines and regular boutique checks of the competitors