Service Planner - Pest Control
Rentokil Initial
Brendale
3 days ago
Service Planner - Pest Control
Rentokil Initial seeks a Service Planner for pest control operations in Brisbane. The role involves organizing field service activities, scheduling technician visits, handling customer inquiries, and ensuring compliance with divisional standards. Requires strong administrative, communication, and computer skills.
On-site
Full-time
Entry Level
Computer Skills
Salary
Not specified
Core Qualifications
Soft Skills
communicationphone etiquettetime managementcollaborationgiving clear instructions
Tools (Must-have)
computer skills
Key Responsibilities
- Organisation and scheduling of regular field service activities in Pest control
- Ensuring all Service Technician visits are loaded within set time frames and variances reported
- Organise installations and jobs for completion within divisional time frames
- Respond to customer enquiries/complaints on service and arrange non-routine service calls
- Deal with paperwork and administration related to service activities
- Ensure daily routines by technicians are recorded per divisional requirements
- Provide ongoing reports on service state, jobs, customer history, technician productivity, retention
- Maintain reporting spreadsheets within timeframes
Service PlannerPest ControlFull-timeOn-siteBrisbaneRentokil InitialCustomer ServiceAdministrativeSchedulingFacilities Services