Customer Care Officer
Reece Group
Dandenong
1 week ago
Customer Care Officer
Customer Care Officer role at Reece, a leading Australian wholesale building materials supplier. Based in Dandenong South, this on-site full-time position involves providing outstanding customer service, handling warranty claims, and managing enquiries via phone and email. Requires strong communication skills, resilience, and the ability to prioritize.
On-site
Full-time
Entry Level
Salary
Not specified
Core Qualifications
Soft Skills
communicationteam playerpositive attituderesilienceprioritizationproblem solvingwork ethicautonomy
Key Responsibilities
- Provide strong customer service experience with accurate product knowledge
- Effectively handle warranty claims
- Confidently talk to customers over phone and email
- Manage enquiries, service needs and complaints
- Learn a wide product range and become a technical expert
- Provide customers and suppliers with the very best service
Customer CareWholesale Building MaterialsFull-timeOn-siteCustomer ServiceWarranty ClaimsDandenong South