Customer Care Officer
Reece Group
Dandenong
6 days ago
Customer Care Officer
Reece, Australia's largest plumbing and bathroom products supplier, is seeking a Customer Care Officer for a 12-month fixed term contract in Dandenong South. The role involves providing exceptional customer service, handling warranty claims, and managing enquiries via phone and email.
Remote
Full-time
Entry Level
Salary
Not specified
Core Qualifications
Soft Skills
communicationteam playerproblem solvingwork ethicresiliencetime managementautonomy
Key Responsibilities
- Provide a strong customer service experience by providing accurate product knowledge and effectively handling warranty claims
- Confidently talk to customers over phone and email; managing enquiries, service needs and complaints
- Learn a wide product range and become a technical expert in a specified field
- Use your exceptional communication skills to provide our customers and suppliers with the very best service.
Customer Care OfficerWholesale Building MaterialsFixed Term ContractRemoteCustomer ServiceDandenong