Senior Program Manager - Transformation

QBE Insurance

Sydney (preferre…

2 days ago

Sydney (preferre…

2 days ago

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Senior Program Manager - Transformation

QBE Insurance seeks a Senior Business Program Manager to lead the business delivery of their New Insurance Platform across Australia. This permanent, full-time hybrid role requires experience leading large-scale business transformation in insurance or financial services. The role involves end-to-end discovery, governance, stakeholder engagement, and business readiness.

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Hybrid

Full-time

Senior

Analytical Thinking

Business Transformation

Salary

Not specified

Work Location

Sydney (preferred), Melbourne, Brisbane, Adelaide, Perth, AU

Work Model

Hybrid role, Happy to talk flexible working

Employment Type

Full-time

Experience Level

Senior (implied by leadership responsibilities, business transformation, executive stakeholder engagement)

Core Qualifications

Technical (Must-have)

Analytical ThinkingBusiness TransformationCommunicationCost ManagementCritical ThinkingInfluencingIntentional CollaborationManaging PerformanceNavigating AmbiguityProject Resource Management

Soft Skills

Coaching for successStakeholder ManagementStrategic Planning

Tools (Must-have)

Waterfall Model

Key Responsibilities

•Act as accountable business owner for the New Insurance Platform, ensuring alignment with business objectives, scope, and transformation strategy
•Lead end-to-end discovery, defining business processes, product requirements, data impacts, and regulatory considerations
•Oversee product streams across multiple tranches, ensuring alignment between product intent, platform capability, and business outcomes
•Own and drive the business readiness approach, ensuring teams are prepared for go-live across all impacted business areas
•Manage governance, risk, and issues, including RAID oversight and providing clear executive decision support
•Lead senior stakeholder engagement across QBE, Elders, and delivery partners, while supporting go-live decisions and transition into BAU and hypercare

Senior Program ManagerTransformationInsuranceHybridFull-timeSydneyBusiness TransformationStakeholder ManagementGovernanceQBE

Core Qualifications

Technical (Must-have)

Analytical ThinkingBusiness TransformationCommunicationCost ManagementCritical ThinkingInfluencingIntentional CollaborationManaging PerformanceNavigating AmbiguityProject Resource Management

Soft Skills

Coaching for successStakeholder ManagementStrategic Planning

Tools (Must-have)

Waterfall Model

Key Responsibilities

•Act as accountable business owner for the New Insurance Platform, ensuring alignment with business objectives, scope, and transformation strategy

•Lead end-to-end discovery, defining business processes, product requirements, data impacts, and regulatory considerations

•Oversee product streams across multiple tranches, ensuring alignment between product intent, platform capability, and business outcomes

•Own and drive the business readiness approach, ensuring teams are prepared for go-live across all impacted business areas

•Manage governance, risk, and issues, including RAID oversight and providing clear executive decision support

•Lead senior stakeholder engagement across QBE, Elders, and delivery partners, while supporting go-live decisions and transition into BAU and hypercare