Group Sales Consultant
Qantas
Sydney
2 days ago
Group Sales Consultant
Qantas seeks a Group Sales Consultant at its Mascot Campus in Sydney. This permanent full-time role involves acting as the first point of contact for groups, providing sales solutions and advice on Qantas products and policies. The ideal candidate has a GDS reservation system background and extensive travel agency/airline experience.
On-site
Full-time
Entry Level
Amadeus
GDS
Salary
Not specified
Core Qualifications
Technical (Must-have)
AmadeusGDSSalesforceGenesysMicrosoft Office
Soft Skills
communicationcustomer servicerelationship buildingwork ethicpressure management
Tools (Must-have)
AmadeusSalesforceGenesysMicrosoft Office
Key Responsibilities
- Process groups queries and requests with accuracy, explaining product benefits
- Provide advice on Qantas product, policies and fares to groups agents
- Promote self-service using Groups Sales site and Qantas.com
- Identify opportunities for additional sales and higher value products
- Assess and manage operational and commercial waiver requests
- Meet departmental targets for customer service and sales and revenue
- Use multiple business systems including GDS (Amadeus), Salesforce, Genesys, Microsoft Office
Group SalesConsultantAirlinesAviationFull-timeOn-siteSydneyQantasGDSAmadeus