Delivery Manager

Qantas

Mascot

2 weeks ago

Mascot

2 weeks ago

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Delivery Manager

Qantas is seeking a Delivery Manager to lead the digital roadmap for the Qantas Business Rewards platform. The role involves driving product enhancements, managing delivery risks, and coordinating cross-functional teams. Requires 7+ years delivery experience, including 5+ in agile environments and 3+ as a Delivery Manager.

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Hybrid

Full-time

Senior

Agile

Project Management

Salary

Not specified

Work Location

Mascot, New South Wales, Australia, AU

Work Model

Hybrid

Experience Required

7 years

Employment Type

Full-time

Experience Level

7+ years delivery experience, including 5+ years in agile environments and 3+ years as a Delivery Manager or Agile Project Manager

Core Qualifications

Technical (Must-have)

AgileProject ManagementDigital StrategyStakeholder ManagementFinancial ManagementRisk Management

Soft Skills

communicationproblem-solvingcommercial acumencustomer-focusedleadership

Key Responsibilities

•Own and deliver the end-to-end digital roadmap for a high-impact SME platform, driving tangible product enhancements and customer experience improvements
•Drive both project delivery and ongoing platform performance, with accountability for stability, financial outcomes and resource management
•Lead the design, planning and delivery of the digital roadmap for the Qantas Business Rewards online booking tool and Business Account
•Identify, scope and implement product enhancements, while assessing customer journey, infrastructure and resourcing impacts
•Manage delivery risks, escalate impediments where required, and work closely with cross-functional technology teams and vendors
•Develop solution options, delivery plans and cost estimates while managing complex interdependencies across systems, people and processes
•Partner with stakeholders across Qantas Loyalty, Technology, Digital and operational teams to deliver projects end-to-end
•Accountable for ongoing platform stability, operational support and financial management, including oversight of contingent labour, contractor management and associated governance

Delivery ManagerAgileDigital RoadmapProject ManagementQantasAviationLoyaltyFull-timeHybrid

Key Responsibilities

•Own and deliver the end-to-end digital roadmap for a high-impact SME platform, driving tangible product enhancements and customer experience improvements

•Drive both project delivery and ongoing platform performance, with accountability for stability, financial outcomes and resource management

•Lead the design, planning and delivery of the digital roadmap for the Qantas Business Rewards online booking tool and Business Account

•Identify, scope and implement product enhancements, while assessing customer journey, infrastructure and resourcing impacts

•Manage delivery risks, escalate impediments where required, and work closely with cross-functional technology teams and vendors

•Develop solution options, delivery plans and cost estimates while managing complex interdependencies across systems, people and processes

•Partner with stakeholders across Qantas Loyalty, Technology, Digital and operational teams to deliver projects end-to-end

•Accountable for ongoing platform stability, operational support and financial management, including oversight of contingent labour, contractor management and associated governance