Technical Deployment Lead - Sydney

OpenAI

Sydney

3 days ago

Sydney

3 days ago

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Technical Deployment Lead - Sydney

OpenAI seeks a Technical Deployment Lead for their Sydney office to lead complex customer deployments of AI systems. This founding role requires owning end-to-end delivery, translating business objectives into technical plans, and driving adoption. The role demands 7+ years of customer-facing technical delivery leadership and deep technical project management expertise.

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Hybrid

Full-time

Senior

LLMs

Salary

Not specified

Work Location

Sydney, New South Wales, Australia, AU

Work Model

Hybrid: 3 days in office per week

Experience Required

7 years

Employment Type

Full-time

Experience Level

Senior: 7+ years of customer-facing technical delivery leadership

Core Qualifications

Technical (Must-have)

AILLMssystem architecturetechnical delivery leadershipcustomer engagementsolution patternsKPIsROI analysischange managementproduction deployment

Soft Skills

extreme ownershipjudgment under pressurestrategic thinkingpattern matchingexecutive presencefluent communicationautonomyhigh ambiguity tolerance

Preferred Qualifications

Technical (Nice-to-have)

healthcareenergyfinancial servicessemiconductorsIT

Key Responsibilities

•Own the technical delivery plan for multiple interdependent work streams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria.
•Run day-to-day engineering execution. Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.
•Embed with customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management.
•Partner with Product and Research so platform components and research workstreams land in time to support deployment goals.
•Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models.
•Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors.

Technical Deployment LeadSydneyHybridOpenAIAILLMCustomer EngagementTechnical Project ManagementSeniorEngineering

Core Qualifications

Technical (Must-have)

AILLMssystem architecturetechnical delivery leadershipcustomer engagementsolution patternsKPIsROI analysischange managementproduction deployment

Soft Skills

extreme ownershipjudgment under pressurestrategic thinkingpattern matchingexecutive presencefluent communicationautonomyhigh ambiguity tolerance

Key Responsibilities

•Own the technical delivery plan for multiple interdependent work streams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria.

•Run day-to-day engineering execution. Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.

•Embed with customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management.

•Partner with Product and Research so platform components and research workstreams land in time to support deployment goals.

•Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models.

•Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors.