Senior Account Manager (Account Director level)

OLIVER | The Brandtech Group

Amsterdam

3 days ago

Amsterdam

3 days ago

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Senior Account Manager (Account Director level)

Senior Account Manager (Account Director level) position at OLIVER, part of The Brandtech Group, for their Amsterdam-based in-house creative agency. The role involves leading social and digital campaigns, building client partnerships, and integrating AI solutions. Requires agency experience, client management skills, and deep understanding of social media.

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Hybrid

Full-time

Senior

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

Hybrid

Employment Type

Full-time

Experience Level

Senior Account Manager (Account Director level) - client service and stakeholder management experience, ideally within a social or digital agency

Contract Length

12 months

Core Qualifications

Soft Skills

communicationlisteningrelationship-buildingleadershipdecision-makingproactiveorganizedflexibilityclient servicestakeholder management

Key Responsibilities

•Understand social and influencer ways of working (for Always On organic content and campaigns)
•Build strong, lasting partnerships with clients, maintaining a positive relationship and ensuring we are always adding value
•Main point of contact with internal teams and clients for all projects (alongside Social Leads / Social Media Managers)
•Create timelines for all projects and ensure work is delivered on time and on budget
•Support teams in managing the flow of projects through their various stages
•Help the team to deliver creative work to a high standard by championing brand identity compliance
•Set up and lead internal and client meetings with note taking for recaps
•Demonstrate flexibility in day-to-day planned and unplanned deliverables
•Ensure key Service Level Agreements are met by all parties involved
•Ensure clients have a positive experience through each project, flagging early when risk/issues arise, to ensure a speedy reaction to all risk/issues
•Building relationships with day-to-day team (Social Media Managers, in-house Content Creators, Data Analyst, Leadership Team)
•Financial management
•Integrate technologies and manage resources for maximum efficiencies (inclusive of AI)

Senior Account ManagerAccount Directorsocial mediadigital agencyclient partnershipsAIcreative agencyAmsterdamhybridfull-time

Key Responsibilities

•Understand social and influencer ways of working (for Always On organic content and campaigns)

•Build strong, lasting partnerships with clients, maintaining a positive relationship and ensuring we are always adding value

•Main point of contact with internal teams and clients for all projects (alongside Social Leads / Social Media Managers)

•Create timelines for all projects and ensure work is delivered on time and on budget

•Support teams in managing the flow of projects through their various stages

•Help the team to deliver creative work to a high standard by championing brand identity compliance

•Set up and lead internal and client meetings with note taking for recaps

•Demonstrate flexibility in day-to-day planned and unplanned deliverables

•Ensure key Service Level Agreements are met by all parties involved

•Ensure clients have a positive experience through each project, flagging early when risk/issues arise, to ensure a speedy reaction to all risk/issues

•Building relationships with day-to-day team (Social Media Managers, in-house Content Creators, Data Analyst, Leadership Team)

•Financial management

•Integrate technologies and manage resources for maximum efficiencies (inclusive of AI)