20 Mar 2026

Senior CX/UX designer

Wolters Kluwer

Hoevelaken

20 Mar 2026

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Senior CX/UX Designer needed for Wolters Kluwer's Digital Experience Group in the Netherlands, focusing on Tax & Accounting software. Requires 6-9+ years of UX/Product Design experience in complex B2B environments, proficiency in Figma, and expertise in end-to-end design, discovery, and strategic thinking. Responsibilities include designing solutions, conducting research, and integrating Responsible AI considerations.

On-siteFull-timeSeniorUX/Product DesignFigma

Senior CX/UX designer

Apply

On-siteFull-timeSeniorUX/Product Design

Salary

Not specified

Work Location

Hoevelaken, Gelderland, Netherlands, NL

Work Model

On-site

Experience Required

9 years

Employment Type

Full-time

Experience Level

6–9+ years of experience in UX/Product Design

Core Qualifications

Technical (Must-have)

UX/Product DesignFigmaResponsible AILLM orchestrationAI evaluation metricsAccessibility standardsRegulatory complianceJobs-to-be-Done Job MappingMixed-method researchMental models

Soft Skills

Strategic thinkingCollaborationCommunicationFacilitationProblem solvingInfluenceAuthenticity

Tools (Must-have)

Figma

Key Responsibilities

•Design end-to-end design for a full product or major product area
•Contribute to product visioning and long-term experience direction
•Translate business goals and user needs into clear design strategies
•Influence roadmap priorities through evidence-based insight tracking
•Ensure alignment with regulatory and accessibility standards
•Lead discovery and exploratory research for undefined or ambiguous problem spaces in collaboration with research
•Design and execute mixed-method research studies independently
•Map mental models and journey pain points across multi-role workflows
•Facilitate Jobs-to-be-Done Job Mapping sessions
•Tie research insights directly to business outcomes and product strategy
•Collaborate closely with Product Managers and stakeholders in planning and decision making
•Present clear, structured recommendations to stakeholders
•Integrate Responsible AI considerations into user flows
•Apply prompting and LLM orchestration principles where relevant
•Define UX and AI evaluation metrics to measure solution effectiveness
•Ensure transparency, trust, and explainability in AI-enabled features

Senior CX/UX designerSoftware DevelopmentDesignArt/CreativeInformation TechnologyTax & AccountingFigmaB2BRegulated environmentsAI

Core Qualifications

Technical (Must-have)

UX/Product DesignFigmaResponsible AILLM orchestrationAI evaluation metricsAccessibility standardsRegulatory complianceJobs-to-be-Done Job MappingMixed-method researchMental models

Soft Skills

Strategic thinkingCollaborationCommunicationFacilitationProblem solvingInfluenceAuthenticity

Tools (Must-have)

Figma

Key Responsibilities

•Design end-to-end design for a full product or major product area

•Contribute to product visioning and long-term experience direction

•Translate business goals and user needs into clear design strategies

•Influence roadmap priorities through evidence-based insight tracking

•Ensure alignment with regulatory and accessibility standards

•Lead discovery and exploratory research for undefined or ambiguous problem spaces in collaboration with research

•Design and execute mixed-method research studies independently

•Map mental models and journey pain points across multi-role workflows

•Facilitate Jobs-to-be-Done Job Mapping sessions

•Tie research insights directly to business outcomes and product strategy

•Collaborate closely with Product Managers and stakeholders in planning and decision making

•Present clear, structured recommendations to stakeholders

•Integrate Responsible AI considerations into user flows

•Apply prompting and LLM orchestration principles where relevant

•Define UX and AI evaluation metrics to measure solution effectiveness

•Ensure transparency, trust, and explainability in AI-enabled features