1 day ago

Senior Account Manager Benelux

Wolters Kluwer

Alphen aan den R…

1 day ago

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Wolters Kluwer Health - UpToDate seeks a trilingual Senior Account Manager Benelux to manage and grow a healthcare client portfolio in the Benelux region. The role involves strategic value-based sales, contract renewals, and cross-selling, with a hybrid work model based in Alphen aan den Rijn.

HybridFull-timeSeniorAccount ManagementField Sales

Senior Account Manager Benelux

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HybridFull-timeSeniorAccount Management

Salary

Not specified

Work Location

Alphen aan den Rijn, South Holland, Netherlands, NL

Work Model

Hybrid

Experience Required

5 years

Employment Type

Full-time

Experience Level

Senior

Core Qualifications

Technical (Must-have)

Account ManagementField SalesSaaSValue-based SellingNegotiationSalesforceCommunicationPresentationDutchFrenchEnglish

Soft Skills

Relationship BuildingResilienceTeamworkAuthenticityReliabilityProactiveSelf-drivenOrganizational Discipline

Key Responsibilities

•Manage and grow a portfolio of existing healthcare clients (hospitals, universities, medical institutions)
•Drive contract renewals and ensure high customer retention
•Identify and develop cross-sell and upsell opportunities (e.g. Lexidrug)
•Build and manage your sales pipeline, contributing to new business growth
•Deliver compelling value-based sales conversations with senior stakeholders
•Conduct regular client visits to drive customer engagement (minimum 4 touchpoints per year, including on-site visits)
•Analyze usage data to optimize adoption and demonstrate ROI
•Collaborate closely with Customer Success on onboarding, training, and customer engagement
•Maintain accurate activity tracking and pipeline management in Salesforce (CRM)
•Stay on top of market developments (including AI innovations) and translate them into customer value

Senior Account ManagerBeneluxHealthcareSaaSSalesBusiness DevelopmentHybridWolters KluwerUpToDateClinical Decision Support

Key Responsibilities

•Manage and grow a portfolio of existing healthcare clients (hospitals, universities, medical institutions)

•Drive contract renewals and ensure high customer retention

•Identify and develop cross-sell and upsell opportunities (e.g. Lexidrug)

•Build and manage your sales pipeline, contributing to new business growth

•Deliver compelling value-based sales conversations with senior stakeholders

•Conduct regular client visits to drive customer engagement (minimum 4 touchpoints per year, including on-site visits)

•Analyze usage data to optimize adoption and demonstrate ROI

•Collaborate closely with Customer Success on onboarding, training, and customer engagement

•Maintain accurate activity tracking and pipeline management in Salesforce (CRM)

•Stay on top of market developments (including AI innovations) and translate them into customer value