Alphen aan den R…
3 days ago
Director, SaaS Migration Program Execution
Wolters Kluwer
Alphen aan den R…
3 days ago
Director, SaaS Migration Program Execution
The Director, SaaS Migration Program Execution will lead the migration of CCH Tagetik customers to the strategic cloud platform, managing both commercial and technical transitions. This role requires a hands-on leader to coordinate cross-functional teams and drive large-scale customer migrations at scale.
On-siteFull-timeDirectorProgram ManagementStakeholder Management
Director, SaaS Migration Program Execution
The Director, SaaS Migration Program Execution will lead the migration of CCH Tagetik customers to the strategic cloud platform, managing both commercial and technical transitions. This role requires a hands-on leader to coordinate cross-functional teams and drive large-scale customer migrations at scale.
On-siteFull-timeDirectorProgram Management
Salary
Not specified
Core Qualifications
Technical (Must-have)
Program ManagementStakeholder ManagementExecutive CommunicationCloud MigrationSaaS TransitionCustomer Lifecycle ManagementEnterprise ImplementationsCross-functional Team LeadershipOperational ExecutionCommercial TransformationPricing MigrationCustomer RetentionRisk ManagementCapacity PlanningGovernance
Soft Skills
LeadershipCommunicationProblem SolvingAdaptabilityStrategic Thinking
Preferred Qualifications
Technical (Nice-to-have)
Enterprise SoftwareSaaS Business ModelsSubscription TransitionsGlobal Transformation ProgramsCloud Migration MethodologiesApplication Modernization
Key Responsibilities
- Own the global SaaS migration portfolio, maintaining a consolidated view of all migration opportunities.
- Translate migration strategy into executable annual and quarterly migration plans.
- Lead execution of the global SaaS migration roadmap across all migration cohorts and regions.
- Establish and operate the Migration Execution Office as the central coordination function.
- Establish and facilitate the governance structure supporting the migration program.
- Define, monitor and continuously improve migration KPIs, dashboards and reporting.
- Identify systemic bottlenecks, operational risks and recurring execution challenges.
- Own migration exception management.
- Define migration capacity requirements across Professional Services, Consulting Partners, Cloud Operations and supporting functions.
- Oversee end-to-end execution of commercial and technical migrations for on-premise customers.
- Lead the commercial migration program for existing cloud customers.
- Capture lessons learned from completed migration waves and incorporate them into future planning.
- Continuously improve migration methodologies, planning assumptions, operational playbooks, reporting and customer engagement models.
- Identify opportunities to automate, simplify and optimize migration processes.
DirectorSaaS MigrationCloud MigrationProgram ManagementCPMEnterprise SoftwareWolters KluwerCCH TagetikOn-siteFull-time