23 Apr 2026

Senior Product Operations Manager, EMEA

Uber

Amsterdam

23 Apr 2026

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Senior Product Operations Manager, EMEA, responsible for rollout execution, hypercare, and adoption of Seller Tech tools in the region. Requires 5+ years of operations experience and strong cross-functional communication.

On-siteFull-timeSeniorSalesforce

Senior Product Operations Manager, EMEA

Apply

On-siteFull-timeSeniorSalesforce

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

On-site

Experience Required

5 years

Employment Type

Full-time

Experience Level

Senior

Core Qualifications

Soft Skills

problem-solvinganalyticalcross-functional communication

Tools (Must-have)

Salesforce

Key Responsibilities

•Own rollout execution for your region or LoB
•Lead rollout planning and execution for Seller Tech initiatives
•Partner with Regional Ops, Product, and Enablement to ensure readiness prior to launch
•Validate rollout sequencing, dependencies, and risks specific to local workflows
•Run post-launch hypercare
•Act as primary owner of hypercare for your region or LoB after launch
•Triage incoming issues, assess severity (P0/P1), and drive timely resolution
•Coordinate quick fixes, workarounds, or escalation to root-cause analysis
•Translate seller feedback into signal
•Capture frontline seller and manager feedback during hypercare and early adoption
•Identify recurring patterns across tickets, workflows, and seller behaviors
•Convert feedback into structured problem statements with evidence and impact
•Drive adoption and reinforcement
•Partner with SFDC Enablement to ensure training and content reflect usage patterns
•Identify where adoption challenges stem from tooling gaps vs process or training issues
•Support regional enablement efforts with insights, walkthroughs, and FAQs
•Reduce recurring operational friction
•Take ownership of common issues that repeatedly surface post-launch
•Document known issues, mitigations, and learnings
•Help standardize escalation, documentation, and handoff processes
•Close the loop with stakeholders
•Provide clear, regular updates to Regional Ops and Global Rollout & Adoption lead
•Maintain visibility on issue status, timelines, and expected fixes
•Ensure alignment between regional priorities and global Seller Tech direction

Product OperationsEMEARolloutAdoptionSalesforceOperationsManagement

Key Responsibilities

•Own rollout execution for your region or LoB

•Lead rollout planning and execution for Seller Tech initiatives

•Partner with Regional Ops, Product, and Enablement to ensure readiness prior to launch

•Validate rollout sequencing, dependencies, and risks specific to local workflows

•Run post-launch hypercare

•Act as primary owner of hypercare for your region or LoB after launch

•Triage incoming issues, assess severity (P0/P1), and drive timely resolution

•Coordinate quick fixes, workarounds, or escalation to root-cause analysis

•Translate seller feedback into signal

•Capture frontline seller and manager feedback during hypercare and early adoption

•Identify recurring patterns across tickets, workflows, and seller behaviors

•Convert feedback into structured problem statements with evidence and impact

•Drive adoption and reinforcement

•Partner with SFDC Enablement to ensure training and content reflect usage patterns

•Identify where adoption challenges stem from tooling gaps vs process or training issues

•Support regional enablement efforts with insights, walkthroughs, and FAQs

•Reduce recurring operational friction

•Take ownership of common issues that repeatedly surface post-launch

•Document known issues, mitigations, and learnings

•Help standardize escalation, documentation, and handoff processes

•Close the loop with stakeholders

•Provide clear, regular updates to Regional Ops and Global Rollout & Adoption lead

•Maintain visibility on issue status, timelines, and expected fixes

•Ensure alignment between regional priorities and global Seller Tech direction