Amsterdam
28 Apr 2026
Operations Manager, EMEA Central Operations
Uber
Amsterdam
28 Apr 2026
Operations Manager, EMEA Central Operations
Operations Manager role in Amsterdam focusing on driver quality, engagement, and experience. Requires 3-5 years in strategy or operations, strong analytical skills, and SQL proficiency. On-site position at an internet marketplace platform.
On-siteFull-timeMid LevelSQLExcel
Operations Manager, EMEA Central Operations
Operations Manager role in Amsterdam focusing on driver quality, engagement, and experience. Requires 3-5 years in strategy or operations, strong analytical skills, and SQL proficiency. On-site position at an internet marketplace platform.
On-siteFull-timeMid LevelSQL
Salary
Not specified
Core Qualifications
Technical (Must-have)
SQL
Soft Skills
project managementanalytical skillsproblem-solvinginterpersonal skillscommunicationstakeholder managementprioritization
Tools (Must-have)
ExcelGoogle Sheets
Preferred Qualifications
Technical (Nice-to-have)
AIautomation toolsRPythonTableau
Key Responsibilities
- Drive projects to improve driver quality, engagement, loyalty, retention, and overall driver experience
- Develop strategy and tactics for driver behavior and quality improvements
- Implement platform loyalty and on-platform engagement initiatives
- Address driver experience issues related to earnings and pain points
- Collaborate with Tech to test and rollout features, lead GTM strategy
- Monitor engagement and experience through analytics, deep-dive into underperformance
- Work with cross-functional teams including Safety, Marketing, Legal, etc.
Operations ManagerInternet Marketplace PlatformsEMEAAmsterdamSQLdriver experienceproject managementon-sitefull-time