2 days ago

Projects Operations Manager

Turner & Townsend

Amsterdam

2 days ago

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Turner & Townsend is seeking a Projects Operations Manager in Amsterdam to own end-to-end delivery of technical, asset-replacement, and infrastructural projects for a major global energy client. The role requires 7–10+ years of project management experience, PMP or PRINCE2 certification, and fluency in both English and Dutch (C1).

On-siteFull-timeSeniorProject ManagementPMP

Projects Operations Manager

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On-siteFull-timeSeniorProject Management

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

On-site, semi-industrial site with experimental installations and laboratories

Experience Required

10 years

Employment Type

Full-time

Experience Level

7–10+ years managing technical or infrastructural projects, including at least 3 years in a team-lead or PMO-type role

Core Qualifications

Technical (Must-have)

Project ManagementPMPPRINCE2MS ProjectPrimaveraERPCAPEX systemsHSE regulationsStakeholder managementBudget managementRisk managementChange managementProcurementContractor coordinationDutch (C1)English (C1)

Soft Skills

Stakeholder managementExecutive-level communicationPeople leadershipConflict resolutionRisk-based decision makingProcess disciplinePragmatic problem-solving

Preferred Qualifications

Technical (Nice-to-have)

Experience in industrial, process, pharmaceutical, or laboratory environments

Key Responsibilities

•Act as the first point of contact for the client on all operational project questions; manage expectations and communication cadence
•Align with the maintenance organisation on new project requests, feasibility, and prioritisation
•Chair steering committee and status meetings; escalate issues with recommended options, not just problems
•Ensure all project managers follow the defined PM process and methodology (stage gates, templates, change control, closeout)
•Own scope control — manage change requests formally and prevent scope creep
•Steer planning, critical path, and interdependencies across a multi-project portfolio
•Own budget adherence — track CAPEX/OPEX, forecast vs. actual, and report variances
•Ensure deliverables meet agreed quality standards before handover to operations/maintenance
•Hold HR line responsibility: performance management, coaching, development plans, and hiring input
•Manage team capacity and utilization across concurrent projects; resolve resource conflicts
•Ensure on-site presence and coverage appropriate to project phases and safety needs
•Maintain a live risk register at both project and portfolio level; drive mitigation actions to closure
•Own the issue escalation path and maintain a decision log for traceability
•Ensure all projects comply with site safety, permit-to-work, and lab-specific protocols (e.g. LOTO, hazardous materials handling, Management of Change)
•Coordinate with EHS/QA functions on commissioning and handover of experimental or regulated installations
•Ensure contractor safety compliance, site inductions, and adherence to permit requirements
•Coordinate with procurement on technical scopes, vendor selection, and contract performance
•Manage subcontractor and vendor relationships for specialised technical work
•Ensure formal handover to maintenance/operations, including as-built documentation, spares lists, and training
•Manage the Management of Change (MOC) process for modifications
•Provide portfolio-level status reporting to leadership (schedule, cost, safety, and quality KPIs)
•Drive lessons-learned reviews and continuously improve PM process and templates
•Maintain project documentation standards and ensure audit-readiness

Project ManagementConstructionCivil EngineeringBusiness ConsultingEnergyNet ZeroAmsterdamFull-timeOn-siteSenior

Core Qualifications

Technical (Must-have)

Soft Skills

Stakeholder managementExecutive-level communicationPeople leadershipConflict resolutionRisk-based decision makingProcess disciplinePragmatic problem-solving

Key Responsibilities

•Act as the first point of contact for the client on all operational project questions; manage expectations and communication cadence

•Align with the maintenance organisation on new project requests, feasibility, and prioritisation

•Chair steering committee and status meetings; escalate issues with recommended options, not just problems

•Ensure all project managers follow the defined PM process and methodology (stage gates, templates, change control, closeout)

•Own scope control — manage change requests formally and prevent scope creep

•Steer planning, critical path, and interdependencies across a multi-project portfolio

•Own budget adherence — track CAPEX/OPEX, forecast vs. actual, and report variances

•Ensure deliverables meet agreed quality standards before handover to operations/maintenance

•Hold HR line responsibility: performance management, coaching, development plans, and hiring input

•Manage team capacity and utilization across concurrent projects; resolve resource conflicts

•Ensure on-site presence and coverage appropriate to project phases and safety needs

•Maintain a live risk register at both project and portfolio level; drive mitigation actions to closure

•Own the issue escalation path and maintain a decision log for traceability

•Ensure all projects comply with site safety, permit-to-work, and lab-specific protocols (e.g. LOTO, hazardous materials handling, Management of Change)

•Coordinate with EHS/QA functions on commissioning and handover of experimental or regulated installations

•Ensure contractor safety compliance, site inductions, and adherence to permit requirements

•Coordinate with procurement on technical scopes, vendor selection, and contract performance

•Manage subcontractor and vendor relationships for specialised technical work

•Ensure formal handover to maintenance/operations, including as-built documentation, spares lists, and training

•Manage the Management of Change (MOC) process for modifications

•Provide portfolio-level status reporting to leadership (schedule, cost, safety, and quality KPIs)

•Drive lessons-learned reviews and continuously improve PM process and templates

•Maintain project documentation standards and ensure audit-readiness