5 days ago

Senior Infrastructure Engineer

TOPdesk

Delft

5 days ago

Apply

TOPdesk is seeking a Senior Infrastructure Engineer to build and maintain the SaaS Tooling that powers provisioning, management, and configuration for its entire SaaS platform. The role involves orchestrating containerized workloads with Kubernetes, building scheduling systems, and bringing AI-native ways of working into the team. The ideal candidate has strong backend development experience in Python, solid Linux administration skills, and experience with orchestration tools and infrastructure-as-code.

AI-enabledHybridFull-timeSeniorPythonGo

Senior Infrastructure Engineer

Apply

AI-enabledHybridFull-timeSeniorPython

Salary

Not specified

Work Location

Delft, South Holland, Netherlands, NL

Work Model

Hybrid

Employment Type

Full-time

Experience Level

Senior

Core Qualifications

Technical (Must-have)

PythonGoKubernetesSQLMSSQLPostgreSQLLinuxBashWindows ServerPowerShellPuppetAnsibleTerraformTemporalApache Airflown8nClaude Code

Soft Skills

CommunicationCollaborationProblem solvingOwnershipTrustResponsibility

Preferred Qualifications

Technical (Nice-to-have)

Virtual appliance packagingEU data residencySovereign cloudSecrets managementLeast-privilege access

Key Responsibilities

•Build and maintain responsive, scalable systems for managing customer environments.
•Orchestrate containerized workloads with Kubernetes, owning the deployment and orchestration layer end to end.
•Build and maintain the scheduling system for deploying and managing SaaS single- and multi-tenant components, databases, and networking across 12 global datacenters.
•Own architecture, performance, and scaling of SaaS Tooling; extend the bridge between SaaS Tooling and internal platforms to automate operational requests.
•Identify manual, repetitive operational tasks in TOPdesk deployment and engineer automation or self-service solutions.
•Improve the reliability of critical-path tooling: fix bugs, add tests, and strengthen observability.
•Work closely with Hosting, SRE, DevEx, and Observability teams, and product teams.
•Participate in L2/L3 support, including weekday, weekend, and occasional night on-call rotations.
•Build and maintain a Virtual Appliance build system for on-premises delivery.
•Bring AI-native ways of working, agents, subagents, and shared patterns, into how the team builds and operates tooling.

Senior Infrastructure EngineerSaaSKubernetesPythonGoAI-nativeHybridFull-timeITSMESM

Key Responsibilities

•Build and maintain responsive, scalable systems for managing customer environments.

•Orchestrate containerized workloads with Kubernetes, owning the deployment and orchestration layer end to end.

•Build and maintain the scheduling system for deploying and managing SaaS single- and multi-tenant components, databases, and networking across 12 global datacenters.

•Own architecture, performance, and scaling of SaaS Tooling; extend the bridge between SaaS Tooling and internal platforms to automate operational requests.

•Identify manual, repetitive operational tasks in TOPdesk deployment and engineer automation or self-service solutions.

•Improve the reliability of critical-path tooling: fix bugs, add tests, and strengthen observability.

•Work closely with Hosting, SRE, DevEx, and Observability teams, and product teams.

•Participate in L2/L3 support, including weekday, weekend, and occasional night on-call rotations.

•Build and maintain a Virtual Appliance build system for on-premises delivery.

•Bring AI-native ways of working, agents, subagents, and shared patterns, into how the team builds and operates tooling.