3 days ago

Field Service Engineer - Benelux (Netherlands & Flanders)

TOMRA

Gelderland

3 days ago

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TOMRA is seeking a Field Service Engineer for the Benelux region, based at home and covering the Netherlands and Flanders. The role involves commissioning, maintenance, and repair of recycling sorting systems, with extensive travel. Candidates need an engineering degree or equivalent, strong technical and communication skills, and the right to work in the Netherlands.

RemoteFull-timeSeniorElectrical EngineeringElectro-Mechanical Engineering

Field Service Engineer - Benelux (Netherlands & Flanders)

Apply

RemoteFull-timeSeniorElectrical Engineering

Salary

Not specified

Work Location

Gelderland, Netherlands, NL

Work Model

Remote

Employment Type

Full-time

Experience Level

Mid-Senior level

Core Qualifications

Technical (Must-have)

Electrical EngineeringElectro-Mechanical EngineeringTechnical troubleshootingProblem-solvingCommunicationPresentationCustomer serviceEnglishDutchFlemish

Soft Skills

CommunicationPresentationProblem-solvingCustomer-focusedInterpersonal skillsRelationship buildingStructured approach

Key Responsibilities

•Perform field service activities including commissioning, start-up, testing, integration, optimization, maintenance, troubleshooting, and repair of TOMRA Recycling systems.
•Prepare detailed and high-quality service reports following each installation, maintenance activity, or technical intervention.
•Ensure timely and accurate reporting of service activities, expenses, and other relevant documentation.
•Deliver on-site training to customer maintenance and service teams, as well as internal Service Engineers.
•Provide technical support via phone and respond to customer and equipment-related issues in the field.
•Collaborate closely with Sales and Project Management teams by providing technical expertise and support.
•Ensure optimal performance and reliability of TOMRA Sorting systems to achieve the highest level of customer satisfaction.
•Take responsibility for executing field service activities efficiently, with a strong focus on cost-effectiveness, quality, and timely delivery.

Field Service EngineerBeneluxNetherlandsFlandersRecyclingSorting technologyCustomer ServiceFull-timeRemote

Core Qualifications

Technical (Must-have)

Electrical EngineeringElectro-Mechanical EngineeringTechnical troubleshootingProblem-solvingCommunicationPresentationCustomer serviceEnglishDutchFlemish

Soft Skills

CommunicationPresentationProblem-solvingCustomer-focusedInterpersonal skillsRelationship buildingStructured approach

Key Responsibilities

•Perform field service activities including commissioning, start-up, testing, integration, optimization, maintenance, troubleshooting, and repair of TOMRA Recycling systems.

•Prepare detailed and high-quality service reports following each installation, maintenance activity, or technical intervention.

•Ensure timely and accurate reporting of service activities, expenses, and other relevant documentation.

•Deliver on-site training to customer maintenance and service teams, as well as internal Service Engineers.

•Provide technical support via phone and respond to customer and equipment-related issues in the field.

•Collaborate closely with Sales and Project Management teams by providing technical expertise and support.

•Ensure optimal performance and reliability of TOMRA Sorting systems to achieve the highest level of customer satisfaction.

•Take responsibility for executing field service activities efficiently, with a strong focus on cost-effectiveness, quality, and timely delivery.