Roermond
2 days ago
Supervisor, Tommy Hilfiger - Roermond
Tommy Hilfiger
Roermond
2 days ago
Supervisor, Tommy Hilfiger - Roermond
Tommy Hilfiger is seeking a Lead Cashier/Supervisor for its Roermond store to maximize sales through high customer service standards, store appearance, and operational excellence. The role involves supervising the cash register area, supporting store management, and developing Sales Associates in a full-time, on-site position.
On-siteFull-timeEntry LevelCustomer ServiceSales
Supervisor, Tommy Hilfiger - Roermond
Tommy Hilfiger is seeking a Lead Cashier/Supervisor for its Roermond store to maximize sales through high customer service standards, store appearance, and operational excellence. The role involves supervising the cash register area, supporting store management, and developing Sales Associates in a full-time, on-site position.
On-siteFull-timeEntry LevelCustomer Service
Salary
Not specified
Core Qualifications
Technical (Must-have)
Customer ServiceSalesCash Register OperationsVisual MerchandisingInventory ManagementPOS SystemsRecruitingTrainingOperational Policies and ProceduresTime ManagementPrioritizationTeamworkLeadershipCommunication
Soft Skills
LeadershipCommunicationTeamworkInitiativeSound JudgementProfessionalismFlexibilityAttention to Detail
Key Responsibilities
- Maximize sales volume
- Maintain visual presentation standards consistent with division philosophy and direction
- Demonstrate effective written and verbal communication skills
- Assist in recruiting, training and developing Sales Associates
- Develop proficiency in all operational policies and procedures
- Manage time and prioritize tasks
- Ensure customer service is the #1 priority
- Effectively supervise the cash register area to ensure customer/associate awareness at all times
- Understand and create awareness of the factors to impact sales volume
- Motivate and develop associates to meet goals/objectives
- Demonstrate teamwork within store and company
- Take initiative and use sound judgement
- Lead by example
- Demonstrate professional image and conduct
- Follow specific divisional dress code policy
- Works as a member of a team to accomplish goals set forth in the store
- Must be flexible to work rotating hours, as assigned by management
- Ensure that store staff is treated professionally, courteously and respectfully
- Involve store staff in accomplishing store goals
- Take an active role in own development
- Communicate staff concerns to management
- Support all company/management decisions
- Execute management level cash register functions per policy
- Ensure accuracy in all paperwork
- Follow all company policies and procedures
- Follow Inventory Shrinkage Improvement Program
- Maintain productivity in non-selling tasks (i.e. shipment processing, inventory counting, and price change activities)
- Take direction and complete assigned tasks and responsibilities
- Maintain store appearance to reflect division standard
- Replenish merchandise on a timely basis
- Have knowledge of the store merchandise
- Have knowledge of cash register, sales floor and stockroom organization
- Keep management informed of all merchandise-related issues
- Executes markdowns and re-merchandise as needed
- POS set-up is timely and effective
- Executes and maintains divisional marketing directives
- Interpret and execute floor plans and guidelines
- Be detail oriented in maintaining displays
RetailSupervisorCashierTommy HilfigerPVHFull-timeOn-siteRoermondCustomer ServiceSales