16 Apr 2026

Floor Manager (38 hours), Tommy Hilfiger - Roermond (€18.83)

Tommy Hilfiger

Roermond

16 Apr 2026

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Floor Manager role at Tommy Hilfiger in Roermond, focusing on shop floor operations, customer service, and team leadership. Requires supervisory experience in premium/luxury retail and strong communication skills.

On-siteFull-timeMid Level

Floor Manager (38 hours), Tommy Hilfiger - Roermond (€18.83)

Apply

On-siteFull-timeMid Level

Salary

Not specified

Work Location

Roermond, Limburg, Netherlands, NL

Work Model

On-site

Employment Type

Full-time

Experience Level

Supervisory or specialist roles within a premium or luxury brand

Core Qualifications

Soft Skills

communicationteamworkconflict resolutionadaptabilityinitiativefeedbackrelationship building

Key Responsibilities

•Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.
•Support the management team managing all personnel, product and merchandising functions, business processes and results for their store.
•Communicate with staff daily their individual sales goals, key performance indicators, store results, product sales and other information to help them provide unparalleled service and achieve.
•Hold ‘one minute meetings’ at the end of employees’ shifts; summarise their performance results, provide constructive feedback and recognition.
•Execute and model company established best practices in Customer Service, Store Operations, Loss Prevention,and Point of Sale.
•Achieve company standards/goals for personal sales results: sales v. budgets, sales per hour and units per transaction.
•Respond to and communicate with the Store Manager on all competitors, community information that could impact company business.
•Focus staff on the importance of quality relationships with internal and external customers.
•Effectively manage customer complaints in a timely and effective way.
•Analyse store level reports and create action plans to improve results.
•Effectively communicate with the Store Manager regarding day-to-day operational issues of the store.
•Perform Manager-on-duty functions; manage store opening/closing functions and the sales floor.

Floor ManagerRetailFashionLuxury BrandCustomer ServiceSalesTeam LeadershipOn-siteFull-timeTommy Hilfiger

Key Responsibilities

•Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.

•Support the management team managing all personnel, product and merchandising functions, business processes and results for their store.

•Communicate with staff daily their individual sales goals, key performance indicators, store results, product sales and other information to help them provide unparalleled service and achieve.

•Hold ‘one minute meetings’ at the end of employees’ shifts; summarise their performance results, provide constructive feedback and recognition.

•Execute and model company established best practices in Customer Service, Store Operations, Loss Prevention,and Point of Sale.

•Achieve company standards/goals for personal sales results: sales v. budgets, sales per hour and units per transaction.

•Respond to and communicate with the Store Manager on all competitors, community information that could impact company business.

•Focus staff on the importance of quality relationships with internal and external customers.

•Effectively manage customer complaints in a timely and effective way.

•Analyse store level reports and create action plans to improve results.

•Effectively communicate with the Store Manager regarding day-to-day operational issues of the store.

•Perform Manager-on-duty functions; manage store opening/closing functions and the sales floor.