Amsterdam
4 days ago
Lead Operational Manager
ThreatFabric
Amsterdam
4 days ago
Lead Operational Manager
Lead Operational Manager role at ThreatFabric in Amsterdam. The position involves managing DevOps and Customer Support teams, ensuring operational excellence, and bridging the gap between development and infrastructure. Requires experience in operations management, Agile processes, and strong communication skills.
HybridContractLeadOperations ManagementDevOps Operations
Lead Operational Manager
Lead Operational Manager role at ThreatFabric in Amsterdam. The position involves managing DevOps and Customer Support teams, ensuring operational excellence, and bridging the gap between development and infrastructure. Requires experience in operations management, Agile processes, and strong communication skills.
HybridContractLeadOperations Management
Salary
Not specified
Core Qualifications
Technical (Must-have)
Operations ManagementDevOps OperationsAgileProject Management ToolsPlanningCapacity ManagementDelivery CoordinationEnglish
Soft Skills
Analytical SkillsProblem SolvingStructured ThinkingOrganizational SkillsPrioritizationStakeholder ManagementCommunicationCollaborationCustomer FocusRisk Awareness
Key Responsibilities
- Manage the operational teams, including DevOps and Customer Support
- Translate strategic objectives into clear plans and priorities
- Manage planning, capacity, and delivery flow
- Ensure priorities match customer and business needs
- Work closely with Product, Engineering, Research, Commercial, and management
- Support customer-related initiatives and turn feedback into actions
- Help with hiring, onboarding, and team development when needed
- Improve and scale operational processes across the organisation
- Take over a set of operational responsibilities during maternity leave regarding Head of Product (temporary)
Lead Operational ManagerOperations ManagerDevOpsCustomer SupportCyber SecurityScale-upAgileAmsterdamHybrid