Front Office Host
The Social Hub (B Corp™)
Front Office Host
As a Front Office Host, you are the first point of contact for guests, creating a warm and welcoming atmosphere. You handle check-ins, provide local recommendations, and collaborate with other departments to ensure a smooth stay. The role requires 1-3 years of hospitality experience, strong communication skills in English and Dutch, and comfort with digital tools.
Front Office Host
As a Front Office Host, you are the first point of contact for guests, creating a warm and welcoming atmosphere. You handle check-ins, provide local recommendations, and collaborate with other departments to ensure a smooth stay. The role requires 1-3 years of hospitality experience, strong communication skills in English and Dutch, and comfort with digital tools.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Key Responsibilities
- Welcome guests with genuine warmth and set a great atmosphere from the start
- Assist with check-ins, payments and kiosk navigation
- Keep the lobby tidy, inviting and buzzing with the right energy
- Offer local recommendations and connect guests to events, restaurants and experiences
- Jump in with bookings for activities, restaurants and everything in between
- Share guest insights and feedback with the team to improve every stay
- Work closely with Housekeeping, F&B and Maintenance to keep things running smoothly
- Represent TSH by promoting our outlets and spotting upsell opportunities