
Staff Solutions Engineer (R5521)
Shield AI
Staff Solutions Engineer (R5521)
Shield AI is seeking a Staff Solutions Engineer to provide technical expertise and support to customers prior to the sale of Shield AI Aircraft and other products. The role involves leading technical capture efforts for European opportunities, collaborating with customers, and bridging the gap between technology roadmap and operational needs. Requires 5+ years of experience in technical presales, business development, or solutions engineering, preferably in defense, aerospace, or AI-driven technology.
Staff Solutions Engineer (R5521)
Shield AI is seeking a Staff Solutions Engineer to provide technical expertise and support to customers prior to the sale of Shield AI Aircraft and other products. The role involves leading technical capture efforts for European opportunities, collaborating with customers, and bridging the gap between technology roadmap and operational needs. Requires 5+ years of experience in technical presales, business development, or solutions engineering, preferably in defense, aerospace, or AI-driven technology.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Lead technical capture efforts for European opportunities, ensuring solutions are technically sound, feasible, and aligned with Shield AI’s product roadmap.
- Manage multiple priorities in a dynamic, fast-paced environment, including customer engagements, pre-sales technical support, proposal contributions, and solution development.
- Develop and execute technical strategies that result in high-quality, compliant, and compelling proposals to maximize win probability.
- Serve as the primary technical lead for BD engagements in Europe, interfacing cross-functionally with BD, BD Operations, Engineering, Operations, Program Management, and Product Management.
- Manage technical content for proposals, requests for information (RFIs), white papers, and capability briefs, ensuring accuracy, clarity, and compliance.
- Support BD and Account Executives by becoming a Subject Matter Expert in Shield AI products, providing technical expertise in customer engagements, capability briefings, and solution discussions.
- Act as a liaison between BD and Engineering, ensuring that new customer requests are technically feasible and align with product capabilities, timelines, and roadmaps.
- Contribute to the technical documentation repository, maintaining capability briefs, specifications, FAQs, and other sales collateral.
- Provide training and mentorship to BD teams on technical aspects of Shield AI’s solutions.
- Support competitive analysis and market intelligence, ensuring the BD team remains informed on industry trends and competitor capabilities.
- Contribute to process improvement efforts, leveraging lessons learned from customer engagements to refine BD workflows and technical capture strategies.
- Analyze the unique operational and environmental factors of the assigned region, producing high-impact white papers and briefs that inform the product roadmap.