
Forward Deployed Engineer - Public Sector, Nonprofit & Education
Salesforce
Forward Deployed Engineer - Public Sector, Nonprofit & Education
Salesforce is hiring Forward Deployed Engineers to design, build, and deploy agentic AI solutions directly inside enterprise customer environments. The role requires 3+ years of software engineering or technical delivery experience, prior customer-facing technical delivery, and proven experience in Public Sector, Higher Education, or Nonprofit environments. You will work in delivery pods alongside a Deployment Strategist, building AI agents, data pipelines, and production-grade solutions.
Forward Deployed Engineer - Public Sector, Nonprofit & Education
Salesforce is hiring Forward Deployed Engineers to design, build, and deploy agentic AI solutions directly inside enterprise customer environments. The role requires 3+ years of software engineering or technical delivery experience, prior customer-facing technical delivery, and proven experience in Public Sector, Higher Education, or Nonprofit environments. You will work in delivery pods alongside a Deployment Strategist, building AI agents, data pipelines, and production-grade solutions.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Develop AI agents and experiences that take real actions for real organizations
- Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems
- Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production
- Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms
- Build and maintain agent performance dashboards and customer KPI reporting
- Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days
- Co-build alongside customers and partners, sharing best practices and enablement
- Surface platform gaps, edge cases, and field insights to senior Engineers and the product team
- Partner with the Deployment Strategist to translate customer business challenges into agentic solutions