14 May 2026

Credit & Collections Analyst

Salesforce

Amsterdam

14 May 2026

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Salesforce is hiring a Credit & Collections Analyst for a hybrid role in Amsterdam. The role involves managing accounts receivable, collecting payments, resolving billing disputes, and supporting cash flow targets. Requires bilingual English proficiency, collections experience, and strong customer relationship skills.

HybridFull-timeEntry LevelMicrosoft SuiteSalesforce

Credit & Collections Analyst

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HybridFull-timeEntry LevelMicrosoft Suite

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

Hybrid

Experience Required

2 years

Employment Type

Full-time

Experience Level

Not Applicable

Core Qualifications

Technical (Must-have)

Microsoft SuiteSalesforce

Soft Skills

communicationcustomer relationshipinitiativeteamworkindependenceprocess improvementproject managementaccuracydeadline management

Tools (Must-have)

Microsoft Suite

Preferred Qualifications

Tools (Nice-to-have)

Salesforce

Key Responsibilities

•Initiate collection reminders via emails or calls on assigned accounts.
•Facilitate customer payment by providing necessary documentation.
•Resolve billing disputes by collaborating with Sales Operations, Sales teams, and other internal departments.
•Escalate collection accounts with significant payment issues to management.
•Work with credit analyst on financial distress accounts.
•Negotiate payment plans for accounts in financial distress.
•Perform collection activities in accordance with Salesforce's collection policy.
•Perform account suspension on delinquent accounts.
•Provide suspended account information to Write Off and Bad Debt team.
•Participate in process improvement projects and provide reports as requested.

Credit & CollectionsAnalystFinanceAccounts ReceivableBillingSalesforceHybridAmsterdamFull-timeCollections

Key Responsibilities

•Initiate collection reminders via emails or calls on assigned accounts.

•Facilitate customer payment by providing necessary documentation.

•Resolve billing disputes by collaborating with Sales Operations, Sales teams, and other internal departments.

•Escalate collection accounts with significant payment issues to management.

•Work with credit analyst on financial distress accounts.

•Negotiate payment plans for accounts in financial distress.

•Perform collection activities in accordance with Salesforce's collection policy.

•Perform account suspension on delinquent accounts.

•Provide suspended account information to Write Off and Bad Debt team.

•Participate in process improvement projects and provide reports as requested.