Dordrecht
1 day ago
Service Support – Data Centers (m/f)
Rolls-Royce Power Systems
Dordrecht
1 day ago
Service Support – Data Centers (m/f)
Service Support Employee for Data Center team at Rolls-Royce Solutions Benelux in Dordrecht. Coordinates administrative and customer support activities for key accounts. Requires MBO 3/4 education, 2-5 years experience, and Dutch/English proficiency.
HybridFull-timeMid LevelERP SystemsDutch
Service Support – Data Centers (m/f)
Service Support Employee for Data Center team at Rolls-Royce Solutions Benelux in Dordrecht. Coordinates administrative and customer support activities for key accounts. Requires MBO 3/4 education, 2-5 years experience, and Dutch/English proficiency.
HybridFull-timeMid LevelERP Systems
Salary
Not specified
Core Qualifications
Technical (Must-have)
ERP SystemsDutchEnglishTechnical backgroundService Administration
Soft Skills
TeamworkCustomer orientation
Key Responsibilities
- Create service tickets and purchase requests at the request of Contract Manager and Technical Specialists.
- Manage service administration, converting work orders into invoices, warranty claims, or booking on Value Care Agreements.
- Process incoming invoices for service tickets.
- Handle customer inquiries and complaints via phone or email.
- Provide direct back-office support for technical specialists in data center.
Service SupportData CentersRolls-RoyceFull-timeHybridDordrechtMBODutchEnglishERP