2 weeks ago

Senior Application & Operations Analyst

Q8

Rotterdam

2 weeks ago

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Senior Application & Operations Analyst needed to ensure reliable card platform operations and drive system enhancements at Q8Truck, a mobility partner for international transport. Requires 5-6 years experience, SQL knowledge, financial affinity, and fluency in Dutch and English. Hybrid role based in Antwerp or Rotterdam.

HybridFull-timeSeniorSQLIT Governance

Senior Application & Operations Analyst

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HybridFull-timeSeniorSQL

Salary

Not specified

Work Location

Rotterdam, South Holland, Netherlands, NL

Work Model

Hybrid: from our office in Antwerp or Rotterdam or from home—whatever works best for you.

Experience Required

6 years

Employment Type

Full-time

Experience Level

Senior: at least 5–6 years of experience in a similar role

Core Qualifications

Technical (Must-have)

SQLIT GovernanceIT OperationsApplication IntegrationProcess AutomationIncident ManagementChange ManagementData ExchangeReportingReconciliationSupplier ManagementSecurity ManagementComplianceAuditProject Management

Soft Skills

Team playerOpen communicatorProblem-solvingStructured workCustomer focusProactiveKnowledge sharing

Key Responsibilities

•Monitor daily, weekly, and monthly processes across the cards landscape, ensuring accurate processing of transactions, billing, reporting, and reconciliations.
•Analyze incidents, operational issues, and exceptions, identify root causes, and implement sustainable solutions that prevent future problems.
•Manage data exchanges between the cards platform and internal systems, customers, suppliers, networks, and external partners.
•Support users by handling incidents and change requests, ensuring fast and effective resolution of support cases.
•Develop financial and commercial reports that help management, sales teams, and customers make informed decisions.
•Lead new card system releases, from impact analysis and configuration to testing, quality assurance, and knowledge transfer.
•Identify opportunities to automate processes, improve efficiency, and reduce costs without compromising quality or reliability.
•Contribute to strategic projects involving new card solutions, innovative technologies, and the continued growth of our services.
•Manage security processes across the cards landscape and safeguard the integrity of systems and data.
•Build strong relationships with suppliers, monitor performance and budgets, and take action to achieve the best results.
•Maintain clear process documentation, share knowledge within the team, and support colleagues as new systems and ways of working are introduced.
•Ensure all activities comply with audit requirements, security standards, compliance regulations, and internal procedures.

Senior Application & Operations AnalystOil and GasCard ServicesHybridSQLIT OperationsProject ManagementMobilityFull-time

Core Qualifications

Technical (Must-have)

Soft Skills

Team playerOpen communicatorProblem-solvingStructured workCustomer focusProactiveKnowledge sharing

Key Responsibilities

•Monitor daily, weekly, and monthly processes across the cards landscape, ensuring accurate processing of transactions, billing, reporting, and reconciliations.

•Analyze incidents, operational issues, and exceptions, identify root causes, and implement sustainable solutions that prevent future problems.

•Manage data exchanges between the cards platform and internal systems, customers, suppliers, networks, and external partners.

•Support users by handling incidents and change requests, ensuring fast and effective resolution of support cases.

•Develop financial and commercial reports that help management, sales teams, and customers make informed decisions.

•Lead new card system releases, from impact analysis and configuration to testing, quality assurance, and knowledge transfer.

•Identify opportunities to automate processes, improve efficiency, and reduce costs without compromising quality or reliability.

•Contribute to strategic projects involving new card solutions, innovative technologies, and the continued growth of our services.

•Manage security processes across the cards landscape and safeguard the integrity of systems and data.

•Build strong relationships with suppliers, monitor performance and budgets, and take action to achieve the best results.

•Maintain clear process documentation, share knowledge within the team, and support colleagues as new systems and ways of working are introduced.

•Ensure all activities comply with audit requirements, security standards, compliance regulations, and internal procedures.