1 week ago

Account Director

Prodrive Technologies

Eindhoven

1 week ago

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Account Director

The Account Director is responsible for protecting and expanding strategic customer relationships in the Power Conversion business line, driving revenue growth, margin improvement, and business continuity. The role involves executive customer engagement, commercial leadership, and people leadership, reporting directly to the Head of Business Line. The position requires extensive account management experience in technology-driven environments and the ability to influence senior stakeholders.

RemoteFull-timeEntry LevelAccount ManagementCommercial Leadership

Account Director

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RemoteFull-timeEntry LevelAccount Management

Salary

Not specified

Work Location

Eindhoven, North Brabant, Netherlands, NL

Work Model

Remote

Employment Type

Full-time

Experience Level

Not Applicable

Core Qualifications

Technical (Must-have)

Account ManagementCommercial LeadershipContract NegotiationPricingProfitability ManagementStakeholder ManagementCustomer Relationship ManagementUpsellingLifecycle ManagementTeam LeadershipStrategic PlanningExecutive Presence

Soft Skills

CommunicationInfluenceLeadershipCustomer-centricEntrepreneurialStructuredFact-basedCommercial Acumen

Key Responsibilities

•Develop and execute account strategies aligned with Business Line objectives.
•Build and maintain relationships with Senior Director, VP, SVP and Executive-level customer stakeholders.
•Drive customer retention, satisfaction and long-term partnership development.
•Represent the voice of the customer within the organization.
•Act as the executive point of contact and escalation path for strategic customers.
•Ensure alignment and coordination across the broader organization for customers operating across multiple business lines.
•Own revenue, margin and profitability performance across the account portfolio.
•Lead contract negotiations, pricing discussions and price increase implementation.
•Drive account expansion through upselling and portfolio growth opportunities.
•Balance customer needs with business objectives and operational realities.
•Customer facing for successful lifecycle management from product introduction through end-of-life.
•Ensure customer alignment and commercial closure and product phase-outs.
•Collaborate with Development, Technology, Operations and Quality teams to ensure delivery performance and business continuity.
•Translate customer feedback, quality concerns and improvement priorities into internal actions through QLTCs and other governance processes.
•Lead and develop a team of (Key) Account Managers.
•Foster a customer-centric, high-performance culture.

Account DirectorSalesBusiness DevelopmentPower ConversionOEMSemiconductorHealthcareAutomotiveRenewable EnergyRemote

Core Qualifications

Technical (Must-have)

Soft Skills

CommunicationInfluenceLeadershipCustomer-centricEntrepreneurialStructuredFact-basedCommercial Acumen

Key Responsibilities

•Develop and execute account strategies aligned with Business Line objectives.

•Build and maintain relationships with Senior Director, VP, SVP and Executive-level customer stakeholders.

•Drive customer retention, satisfaction and long-term partnership development.

•Represent the voice of the customer within the organization.

•Act as the executive point of contact and escalation path for strategic customers.

•Ensure alignment and coordination across the broader organization for customers operating across multiple business lines.

•Own revenue, margin and profitability performance across the account portfolio.

•Lead contract negotiations, pricing discussions and price increase implementation.

•Drive account expansion through upselling and portfolio growth opportunities.

•Balance customer needs with business objectives and operational realities.

•Customer facing for successful lifecycle management from product introduction through end-of-life.

•Ensure customer alignment and commercial closure and product phase-outs.

•Collaborate with Development, Technology, Operations and Quality teams to ensure delivery performance and business continuity.

•Translate customer feedback, quality concerns and improvement priorities into internal actions through QLTCs and other governance processes.

•Lead and develop a team of (Key) Account Managers.

•Foster a customer-centric, high-performance culture.