
Revenue Operations Manager
OpenUp
Revenue Operations Manager
OpenUp is seeking a Revenue Operations Manager to own the systems and processes the commercial team relies on, from first touch to renewal. This hands-on individual contributor role requires 4-7 years of RevOps experience at a B2B SaaS company, deep HubSpot expertise, and experience building AI tools with LLM APIs. The position is hybrid in Amsterdam.
Revenue Operations Manager
OpenUp is seeking a Revenue Operations Manager to own the systems and processes the commercial team relies on, from first touch to renewal. This hands-on individual contributor role requires 4-7 years of RevOps experience at a B2B SaaS company, deep HubSpot expertise, and experience building AI tools with LLM APIs. The position is hybrid in Amsterdam.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Own HubSpot across Sales Hub, Service Hub and Marketing Hub: objects, lifecycle stages, lead and deal architecture, workflows, permissions, reporting and the API.
- Manage integrations with Apollo, contract, calling, meeting-notes and compensation tools, and in-house builds.
- Ensure data quality: deduplication, enrichment, contact and company associations, Do-Not-Engage list and account allocation per AE.
- Own the pipeline forecast in HubSpot and reporting on pipeline, conversion, outbound effectiveness and net revenue retention.
- Run quarter-end close with Finance, including inputs for Sales and Customer Success compensation.
- Build, ship and maintain AI tooling on top of HubSpot, Apollo and LLM APIs (Claude and OpenAI) to remove manual work.
- Manage full lifecycle of each tool: prototype, test, launch, document, monitor, improve, and retire when no longer useful.
- Ensure version control, clear documentation, monitoring, checks of model output against source data, and human review where needed.
- Work with internal Data & AI team to meet technology, privacy and quality standards.
- Own the commercial process from lead to renewal: handoffs between Marketing, Sales and CS, pipeline hygiene standards, and sales methodology embedded in CRM.
- Drive adoption: training, clear documentation, and showing AEs, BDRs and CS where AI helps and where human judgment is needed.
- Make decisions on what to build or buy: evaluate tools, test prototypes before purchasing, and prioritize requests based on value.