Amsterdam
2 weeks ago
Front Office Associate
Odyssey Hotel Group
Amsterdam
2 weeks ago
Front Office Associate
Holiday Inn Express is seeking an enthusiastic Front Office Agent for their Amsterdam hotel. The role involves greeting guests, managing check-in/out, maintaining records, and handling complaints in a fast-paced, international environment. Candidates should have hospitality affinity, MS Office and Opera knowledge, and fluency in English.
On-siteFull-timeEntry LevelMS OfficeOpera
Front Office Associate
Holiday Inn Express is seeking an enthusiastic Front Office Agent for their Amsterdam hotel. The role involves greeting guests, managing check-in/out, maintaining records, and handling complaints in a fast-paced, international environment. Candidates should have hospitality affinity, MS Office and Opera knowledge, and fluency in English.
On-siteFull-timeEntry LevelMS Office
Salary
Not specified
Core Qualifications
Technical (Must-have)
MS OfficeOperaEnglishDutch
Soft Skills
CommunicationGuest-orientedTeam playerProactiveEnergeticFlexibilityIndependence
Preferred Qualifications
Technical (Nice-to-have)
Hospitality experience
Key Responsibilities
- Greeting guests with a warm and friendly attitude.
- Ensuring a smooth check-in/out process for all guests in line with brand standards.
- Maintaining accurate guest records, including personal information, payment details, and preferences.
- Carrying out, reviewing, and updating the reception procedures, as per hotel policy.
- Complying with hotel security, fire regulations, and all health and safety legislation.
- Handling complaints in a professional manner.
Front OfficeHospitalityHotelAmsterdamFull-timeOn-siteHoliday Inn ExpressOdyssey Hotel Group