1 week ago

Technical Program Manager

Nebius

Amsterdam

1 week ago

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Nebius is seeking a Technical Program Manager to coordinate customer-related activities across the full customer lifecycle within Customer Experience. The role involves leading cross-functional initiatives, managing dependencies, and driving process improvements. Candidates should have 5+ years of experience in technical program management and strong technical fluency.

AI-enabledRemoteFull-timeSeniorJiraTechnical Program Management

Technical Program Manager

Apply

AI-enabledRemoteFull-timeSeniorJira

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

Remote

Experience Required

5 years

Employment Type

Full-time

Experience Level

Not Applicable

Core Qualifications

Technical (Must-have)

JiraTechnical Program ManagementProject ManagementProcess ImprovementStakeholder ManagementCommunicationDocumentationCloud InfrastructureKubernetesAI/MLGPUWorkload SchedulersAgileITILPMI

Soft Skills

CommunicationStakeholder ManagementOrganizational SkillsProactiveStructuredCollaborationProblem SolvingLeadership

Preferred Qualifications

Technical (Nice-to-have)

Cloud InfrastructureGPU PlatformsAI/ML ProductsComputeStorageNetworkingKubernetesWorkload SchedulersSolutions ArchitectureTechnical SupportProfessional ServicesCustomer EngineeringPMIITILAgile

Key Responsibilities

•Coordinate customer-related activities across discovery, technical validation, onboarding, production, support, and incident follow-up.
•Lead cross-functional initiatives across Solutions Architecture, Post-Sales, Cloud Support, Product, and Engineering.
•Turn leadership priorities, customer feedback, and incident findings into clear plans, owners, timelines, risks, and success metrics.
•Manage handovers and dependencies related to compute, storage, networking, workload orchestration, product readiness, and operational support.
•Work with process owners to design, document, roll out, and improve processes, procedures, playbooks, and templates.
•Maintain clear and up-to-date documentation for customer lifecycle processes and cross-functional ways of working.
•Drive agreement on ownership and priorities, track commitments, resolve blockers, and escalate unresolved risks.
•Run program reviews and provide clear updates on progress, decisions, risks, and next steps.

Technical Program ManagerCloud InfrastructureAI/MLProject ManagementCustomer ExperienceRemoteFull-timeAmsterdamNebius

Core Qualifications

Technical (Must-have)

JiraTechnical Program ManagementProject ManagementProcess ImprovementStakeholder ManagementCommunicationDocumentationCloud InfrastructureKubernetesAI/MLGPUWorkload SchedulersAgileITILPMI

Soft Skills

CommunicationStakeholder ManagementOrganizational SkillsProactiveStructuredCollaborationProblem SolvingLeadership

Key Responsibilities

•Coordinate customer-related activities across discovery, technical validation, onboarding, production, support, and incident follow-up.

•Lead cross-functional initiatives across Solutions Architecture, Post-Sales, Cloud Support, Product, and Engineering.

•Turn leadership priorities, customer feedback, and incident findings into clear plans, owners, timelines, risks, and success metrics.

•Manage handovers and dependencies related to compute, storage, networking, workload orchestration, product readiness, and operational support.

•Work with process owners to design, document, roll out, and improve processes, procedures, playbooks, and templates.

•Maintain clear and up-to-date documentation for customer lifecycle processes and cross-functional ways of working.

•Drive agreement on ownership and priorities, track commitments, resolve blockers, and escalate unresolved risks.

•Run program reviews and provide clear updates on progress, decisions, risks, and next steps.