
Strategy & Operations Manager - Partnerships
n8n
Strategy & Operations Manager - Partnerships
n8n is seeking a Strategy & Operations Manager - Partnerships to architect its partner ecosystem strategy and operations. The role involves building systems, data, and processes to scale a fast-growing partner network across resellers, affiliates, agencies, tech partners, and hyperscalers. Requires 5+ years in Sales Operations or Channel/Partner Operations at a technology company, with strong Salesforce and analytics skills.
Strategy & Operations Manager - Partnerships
n8n is seeking a Strategy & Operations Manager - Partnerships to architect its partner ecosystem strategy and operations. The role involves building systems, data, and processes to scale a fast-growing partner network across resellers, affiliates, agencies, tech partners, and hyperscalers. Requires 5+ years in Sales Operations or Channel/Partner Operations at a technology company, with strong Salesforce and analytics skills.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Own the operational infrastructure powering n8n's global partner ecosystem across reseller and referral segments.
- Design and maintain partner-attributed pipeline tracking, keeping sourced, influenced, and co-sell deals accurately categorized in Salesforce.
- Build and maintain channel reporting frameworks covering partner-sourced MRR, activation rates, deal registration, and tier performance.
- Support partner pipeline inspection and forecast roll-ups alongside Channel Sales leadership.
- Develop reporting and insights that drive partner growth and sharpen program performance.
- Build channel-specific territory and routing logic so partner-sourced leads and registered deals are prioritized and attributed correctly.
- Own configuration and adoption of partner-facing tools, including the partner portal and Salesforce's channel-specific objects.
- Maintain documentation and training materials covering channel processes, rules of engagement, and partner program policies.
- Manage partner tier qualification, tracking certifications and activity thresholds, while using AI-enabled tools to streamline and scale the work.
- Partner with Channel Sales, Revenue Operations, Marketing, Legal, and Finance to operationalize GTM motions like co-marketing campaigns and partner enablement launches.
- Serve as the channel operations subject matter expert across cross-functional planning cycles, from annual planning to QBRs and GTM launches.
- Triage and support ad hoc requests, partner escalations, and troubleshooting as they come up.